Senior Cisco Collaboration Architect

Red River; Phoenix (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

Red River seeks a Senior Collaboration Engineer to lead Cisco-based collaboration deployments nationwide. You will design, implement, and support CUCM, CUC, WxC/WxCC solutions, and mentor engineers while aligning deployments with industry best practices.

You will collaborate with Project Management and engineering teams to deliver high‑quality, scalable collaboration infrastructure, with travel up to 25% to customer sites and ongoing opportunities for professional growth.

Qualifications

• Min 5 years related experience in a field role.
• Equivalent Military training and experience.
• Cisco CCIE - Collaboration certification.
• Understanding of Cisco network routing and switching protocols.

Responsibilities

• Lead the technical implementation of Cisco-based collaboration solutions for Red River customers nationwide.
• Design, deploy, configure, and support best-practice Collaboration solutions.
• Serve as the technical lead during customer installations, working closely with Project Management and technical teams to ensure successful delivery.
• Provide hands‑on implementation and troubleshooting support across Cisco Collaboration technologies and environments.
• Develop standardized, repeatable processes and best practices for the deployment and support of Collaboration solutions.
• Collaborate with internal engineering teams to maintain and improve Red River’s collaboration, security, and networking infrastructure.
• Provide technical guidance and mentorship to existing technical staff on Collaboration technologies and best practices.
• Partner with customers and internal stakeholders to understand technical requirements, resolve issues, and deliver high‑quality solutions.
• Contribute to the continuous improvement of Red River’s Collaboration services, methodologies, and technical offerings.
• Identify opportunities to enhance customer solutions, operational efficiency, and overall service delivery.
• Stay current with Cisco Collaboration technologies, industry trends, and emerging best practices.

Skills

CUCM

CUC

UCCX

WxC

WxCC

RedSky e911

CUBE

Analog VG4XX/3XX

Leadership

Mentorship

Education

BS in CS

CCIE Collaboration

Tools

Ribbon SBCs

Job description

Red River seeks a Senior Collaboration Engineer to lead Cisco-based collaboration deployments nationwide. You will design, implement, and support CUCM, CUC, WxC/WxCC solutions, and mentor engineers while aligning deployments with industry best practices.

You will collaborate with Project Management and engineering teams to deliver high‑quality, scalable collaboration infrastructure, with travel up to 25% to customer sites and ongoing opportunities for professional growth.