Senior Channel Success Manager - Legal Tech (Remote)

Litem; Bellevue (WA); Hybrid; USD 128,000 - 156,000; Full time

Benefits offered by this job

Competitive Salary

Equity

Medical Coverage

Unlimited PTO

Paid Holidays

Parental Leave

Hybrid Schedule

Bellevue HQ

Commuter Benefits

Job summary

Litem, a Bellevue-based early-stage legal tech company, is hiring a Senior Channel Success Manager to bridge product and Court Reporting Agencies. You will drive end‑to‑end channel partnerships, ensuring technical integrations and commercial readiness to sell Deposely to law firms.

This role sits in Customer Success within a fast‑growing SaaS environment. You will lead onboarding, enable sales and marketing teams, and capture partner feedback to scale operations.

Qualifications

• Proven success scaling and driving efficiency in large enterprise accounts.
• Experience across the full customer lifecycle, including expansions and renewals.
• Strong data‑driven decision making and ROI modeling.
• Ability to partner with leadership and founders on strategic initiatives.
• Collaborative builder who thrives in a small team while scaling operations.
• Excellent communication, empathy, and relationship‑building skills.

Responsibilities

• Lead onboarding and manage complex product integrations with Tier 3/4 partners.
• Train CRA sales teams and provide marketing resources to enable selling Deposely to law firms.
• Capture and route product feedback to engineering to improve onboarding methods.
• Monitor channel‑led sales and usage metrics; forecast risks and intervene to protect channel performance.
• Build and strengthen Channel Success playbooks and scalable tools.

Skills

Enterprise-scale experience

Partnership management

Data‑driven decision making

Cross‑functional collaboration

Startup mindset

Communication & empathy

Job description

Litem, a Bellevue-based early-stage legal tech company, is hiring a Senior Channel Success Manager to bridge product and Court Reporting Agencies. You will drive end‑to‑end channel partnerships, ensuring technical integrations and commercial readiness to sell Deposely to law firms.

This role sits in Customer Success within a fast‑growing SaaS environment. You will lead onboarding, enable sales and marketing teams, and capture partner feedback to scale operations.