Senior Change Readiness & Training Lead

Guidacent

Seattle (WA)

Hybrid

USD 110,000 - 170,000

Full time

14 days+

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Job summary

Guidacent is seeking a Senior Change Readiness and Training Specialist to support a Pacific Northwest retail client with change management, communications, and training across merchandising-related programs. The role emphasizes strategy-to-execution work, stakeholder collaboration, and practical guidance for employees adapting to new processes and technology.

The successful candidate will lead readiness activities, craft engagement plans, and develop comprehensive training strategies while

Qualifications

At least five years of professional change management experience, including communications, stakeholder engagement, training, leadership engagement, and adoption measurement.
At least three years of experience developing and delivering change management or training materials.
Experience scoping, designing, and delivering change activities for business transformation initiatives.
Experience supporting enterprise-scale initiatives within complex organizations.
Experience developing and executing communication, engagement, and training plans.
Strong written, verbal, presentation, facilitation, and interpersonal communication skills.
Ability to communicate effectively with audiences ranging from individual contributors to executive leadership.
Strong project management skills, including the ability to manage multiple priorities, meet deadlines, and keep stakeholders informed.
Ability to work collaboratively with business, technology, and project delivery teams.
Sound judgment, critical thinking, and the ability to translate complex information into clear, practical guidance.

Responsibilities

Lead change readiness activities for large-scale business and technology initiatives.
Conduct stakeholder analyses, change impact assessments, and organizational readiness assessments.
Identify changes to roles, responsibilities, workflows, behaviors, capabilities, and ways of working.
Partner with leaders to identify adoption risks, resistance points, and barriers to change.
Develop practical mitigation strategies that improve readiness and user adoption.
Monitor adoption after implementation and recommend interventions when goals are not met.
Help project teams evaluate organizational readiness for major go-live decisions.
Advocate for employees and users throughout technology and process implementations.
Develop and execute change management and training plans aligned with program objectives.