Senior Change Management Lead — Banking Transformation

Ascendum System Private Limited

Cincinnati (OH)

On-site

USD 110,000 - 150,000

Full time

24 hours ago

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Job summary

Ascendum System Private Limited in Cincinnati is seeking a Senior Project Manager to lead change management for a large banking transformation. You will design communication strategies, readiness programming, and client onboarding to ensure a smooth transition with minimal business disruption.

By guiding clients through adoption, training, and validation activities, you will maintain client confidence and operational continuity throughout the migration while coordinating with cross‑functional

Qualifications

7+ years in a Project Management role with experience in change, operations and client/vendor relationship management.
Exceptional communication skills and banking client services or RM enablement experience.

Responsibilities

Lead change management initiatives with client managers and stakeholder groups, and establish daily communication for status updates.
Coordinate and conduct client meetings for alignment and progress reporting.
Develop and distribute client notifications, FAQs, and RM Playbooks.
Coordinate communications cadence from T-30 through Day
Onboard clients for UAT, validate feature readiness, and deliver training/runbooks.
Conduct readiness assessments, evaluate results and present findings clearly.
Measure progress and pivot plans as needed to ensure adoption.