Senior Change Management Consultant

Novia Infotech; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Adobe is seeking a Senior Change Management Consultant to drive strategic transformation. You will partner with program managers, product managers, and business stakeholders to plan and execute change activities that prepare employees for new processes, minimize disruption, and drive adoption of new capabilities.

Responsibilities include stakeholder engagement, impact assessments, business readiness, communications, training partnerships, and post-launch support.

Qualifications

• At least 7 years of experience in organizational change management principles and practice.
• Strong written and oral communication across formats (email, PowerPoint, newsletters, video).
• Ability to influence and collaborate with stakeholders across multiple functions.
• Highly organized with the capacity to manage multiple priorities in a fast-paced environment.
• Experience using data and feedback to inform change recommendations.
• Proficiency with Microsoft 365; familiarity with Adobe Creative Cloud and AI tools is a plus.

Responsibilities

• Plan and execute change management plans to support business transformation initiatives, including stakeholder engagement, readiness, communications, training, adoption, and reinforcement.
• Identify impacted stakeholder groups and develop engagement approaches across the project lifecycle.
• Conduct change impact assessments and translate findings into actionable interventions.
• Support business readiness by gathering feedback, identifying risks, and addressing gaps with program teams.
• Develop and deliver communications across channels (presentations, emails, newsletters, SharePoint).
• Partner with training teams to assess learning needs and develop readiness activities for adoption of new capabilities.
• Collaborate with program leaders to build awareness and commitment to program objectives and advocate change programs.
• Monitor feedback and adoption metrics to identify trends and recommend corrective actions.
• Provide post-launch support through communications, office hours, reinforcement activities, and continuous improvement.
• Leverage AI-enabled tools to optimize communications, training, and engagement.

Skills

Content development

Influence & collaboration

Adaptability

Data analytics

Storytelling

Tools

Microsoft 365

Adobe Creative Cloud

AI-enabled productivity tools

Job description

As a Senior Change Management Consultant in the Transformation Management Office, you will support one or more strategic initiatives at Adobe. You will partner with program managers, product managers, business stakeholders, and subject matter experts to plan and execute change management activities that help prepare employees for change, minimize disruption, and drive successful adoption of new processes, systems, and ways of working.

• Plan Execution: Develop and execute change management plans that support business transformation initiatives, including stakeholder engagement, change impacts, readiness activities, communications, training, adoption, and reinforcement.
• Stakeholder Engagement: Identify and assess impacted stakeholder groups, develop engagement approaches, and support stakeholder alignment throughout the project lifecycle.
• Impact Assessments: Conduct change impact assessments and translate findings into actionable recommendations and change interventions.
• Business Readiness: Support business readiness efforts by gathering feedback, identifying risks and adoption barriers, and partnering with program teams to address gaps.
• Communications Delivery: Develop and deliver communications approach, plan, and materials across a variety of channels, including presentations, emails, SharePoint sites, newsletters, videos, and leadership messaging.
• Training Partnership: Partner with training and business teams to assess learning needs, support training planning, and develop readiness and reinforcement activities that help users successfully adopt new capabilities.
• Advocacy & Collaboration: Collaborate with program leaders, people managers, and key stakeholders to build awareness, understanding, and commitment to program objectives; support change network, champion, and advocate programs to increase engagement.
• Metrics Tracking: Monitor stakeholder feedback, readiness indicators, and adoption metrics to identify trends, track key deliverables, and recommend corrective actions where needed.
• Post-Launch Support: Provide post-launch support through communications, office hours, reinforcement activities, measurement, and continuous improvement efforts.
• Digital & AI Optimization: Leverage AI-enabled tools and digital solutions to improve the efficiency and effectiveness of communications, training, stakeholder engagement, and change management activities.

What You Need to Succeed (Requirements)

• Professional Experience: At least 7 years of relevant organizational change management principles and application experience. Professional change certification is considered a distinct plus.
• Content Development: Strong communication and content development skills using multiple formats including email, PowerPoint, SharePoint/Wiki, newsletters, video, and infographics.
• Influence & Collaboration: Proven ability to influence and collaborate effectively with stakeholders across multiple functions and levels of the organization.
• Adaptability: Strong organizational skills with the ability to manage multiple priorities in a fast-paced, complex environment; flexibility and resilience in ambiguous situations.
• Data Analytics: Experience using structured data, employee feedback, and tracking insights to inform change management recommendations and downstream decisions.
• Tools & Infrastructure: Proficiency with Microsoft 365 tools; experience with Adobe Creative Cloud suites and AI-enabled digital productivity tools is highly desirable.
• Storytelling: Strong visual storytelling skills and the ability to create highly engaging, audience-focused content.

4. Internal Sourcing & Compliance Guidelines

Regulated Positions Definition: Regulated Positions require the Talent Acquisition Group (TAG) to recruit candidates holding specific work authorizations (e.g., US Citizens or US Persons only) per MSA parameters governing ITAR, NERC CIP, NRC, or related local compliance protocols.

Mandatory Customization Policy: Review and customize this job description before publishing. It must be simplified, made learner-friendly, and rewritten to protect client confidentiality.