Senior Change Management Consultant

ERPA; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading consulting firm is seeking a Senior Consultant with experience in Workday change management within the higher education and government sectors. This role involves leading clients through Workday implementation, ensuring adoption, and maximizing ROI. Candidates must have a minimum of 3 years in change management with at least one year focusing on Workday, possess strong communication skills, and be adept at training and facilitation. The firm values continuous learning and innovation, providing a collaborative environment.

Qualifications

• 3+ years’ experience in change management, training, and communications.
• At least one year of Workday experience leading programs.
• Strong understanding of change management methodologies.

Responsibilities

• Drive change management efforts for Workday implementation.
• Design customized change management strategies.
• Lead discussions and collaborate with stakeholders.
• Analyze implications of transitioning to Workday.
• Create clear communication strategies for stakeholders.
• Conduct assessments to determine training needs.
• Facilitate hands-on training sessions.
• Establish benchmarks for Workday adoption.
• Contribute to refining change management practices.
• Drive user adoption through engagement campaigns.
• Develop effective training materials based on best practices.

Skills

Change management

Communication skills

Collaboration skills

Organizational skills

Training facilitation

Customer service

Google Workspace

Microsoft Office Suite

Education

PROSCI or CCMP certification (preferred)

Experience in higher education and/or government sectors

Tools

Workday

Job description

We are seeking a Senior Consultant with Workday Change Management Consulting experience within the higher ed and government sectors to lead clients through Workday implementation and optimization, ensuring successful adoption and maximizing ROI.

ERPA’s Workday practice is committed to continuous learning, career development, and innovation. We seek a passionate consultant who thrives in a collaborative environment and is driven to achieve impactful results. This individual contributor role will play a key part in shaping the growth of ERPA’s Workday practice, demonstrating creativity, strategic vision, and a strong drive to establish ERPA as the preferred Workday partner.

Key Responsibilities

• Drive change management efforts encompassing pre-sales, solution design, and proposal development.
• Design customized change management strategies and plans for Workday implementations, upgrades, and enhancements, ensuring seamless transitions while maximizing user acceptance.
• Lead discussions with clients, collaborating with key stakeholders to ensure alignment, commitment, and shared understanding throughout the Workday deployment process.
• Analyze the effects of transitioning to Workday, identifying specific areas that may require focused interventions or adjustments, such as configurations or processes, to optimize change management outcomes.
• Create and implement clear, consistent communication strategies to keep all stakeholders informed and engaged with Workday-related changes, ensuring the messaging resonates across all levels of the organization.
• Conduct in-depth assessments to determine the training needs of different user groups and design customized training materials, such as guides, presentations, and online courses, to meet these needs.
• Facilitate hands‑on training sessions to empower users with the skills and knowledge necessary to navigate and leverage Workday effectively, boosting confidence and competence.
• Establish benchmarks and performance metrics to monitor the progress of Workday adoption and usage, offering actionable insights and recommendations to enhance user engagement and system effectiveness.
• Contribute to internal initiatives aimed at refining change management practices, improving training resources, and identifying new opportunities to strengthen the overall Workday implementation process.
• Drive user adoption through engagement campaigns by designing and producing branded collateral (posters, flyers, communication graphics, promotional videos, sneak peek/teaser videos) aligned to program messaging and visual identity.
• Develop effective training and enablement materials including, quick reference guides, job aids, training videos and eLearning modules — applying instructional design best practices and continuously refining the practice’s training methodology.

Experience and Education Requirements

• 3+ years’ experience in change management, training, and communications, including at least one year of Workday experience leading the development and delivery of medium and large‑scale programs.
• A minimum of 2 years of experience leading Workday change management programs in the higher education and/or government sectors is required.
• Knowledge of change management methodologies required. PROSCI or CCMP certification preferred.
• Knowledge of Workday modules required.
• Previous experience conducting evaluations to determine training needs and creating customized training materials, such as guides, presentations, and online courses.
• Previous experience facilitating hands‑on training sessions with Workday users.
• Strong communication, customer service and collaboration skills.
• Advanced knowledge of Google Workspace and Microsoft Office Suite.
• Excellent organizational skills with the ability to multi‑task and manage multiple projects.