Senior Central Operations Leader: Payments & Risk

Leoforce; Riverside (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Leoforce in Riverside, CA is seeking a VP, Central Operations Manager to lead all functions of the Central Operations department in a banking environment. Reporting to COO, you will oversee payment operations, risk management, and regulatory compliance to ensure accurate, secure processing of transactions.

The role requires 10+ years in back-office banking ops, hands-on leadership, and the ability to implement procedures and controls; AAP/NCP designations preferred.

Qualifications

• Minimum of 10 years of back-office banking operations experience.
• Accredited ACH Professional (AAP) designation preferred.
• National Check Professional (NCP) designation preferred.

Responsibilities

• Develops, implements, and maintains department procedures, ensuring timely revisions as processes and regulations change.
• Demonstrates proficiency in payment operations, including domestic (USD) and foreign exchange (FX) wire transfers.
• Oversees ACH payment processing and operations.
• Supports debit card, Visa, peer-to-peer (P2P), and business-to-business (B2B) payment operations.
• Provides expertise in payment-processing risk management and fraud prevention.
• Utilizes payment systems such as WireXchange and FedLine Advantage.
• Performs wire transfer verifications, repairs, OFAC screening, Travel Rule compliance, and wire releases with a high degree of accuracy.
• Maintains knowledge of online banking payment services offered to business and consumer customers.
• Processes exception items, particularly non-posted items, with a high degree of accuracy.
• Oversees negotiable item adjustments, disputes, and related regulatory requirements.
• Researches and resolves check, debit card, wire, and ACH payment inquiries and investigations.
• Identifies, escalates, and manages non-routine issues and exceptions, including potential fraud situations.
• Establishes and maintains debit card risk parameters in partnership with appropriate risk-management personnel.
• Provides oversight of legal processes received by the financial institution.
• Manages the escheatment and unclaimed property process.
• Serves as the department’s Year-End Coordinator.
• Provides oversight of institutional and branch cash, including vaults.
• Balances and certifies multiple Operations general ledger accounts.
• Manages wire and check fraud-prevention processes and applications.
• Ensures daily assignments are completed accurately and within established timeframes.
• Leads ongoing training and development to strengthen the team’s knowledge of job responsibilities.
• Manages department audits, including coordinating and completing required remediation.
• Tracks department metrics and transaction volumes and reports results to leadership monthly and quarterly.
• Performs other duties as assigned by management.

Job description

Leoforce in Riverside, CA is seeking a VP, Central Operations Manager to lead all functions of the Central Operations department in a banking environment. Reporting to COO, you will oversee payment operations, risk management, and regulatory compliance to ensure accurate, secure processing of transactions.

The role requires 10+ years in back-office banking ops, hands-on leadership, and the ability to implement procedures and controls; AAP/NCP designations preferred.