Senior Center Transportation & Reception Coordinator

Belchertown.org; Belchertown (MA); On-site; USD 36,000 - 46,000; Full time

Job summary

The Town of Belchertown is accepting applications for a Receptionist/Transportation Coordinator to support the Council on Aging. The role combines receptionist, clerical, and dispatch duties and oversees medical and senior transportation services for older adults.

Major duties include scheduling trips, preparing dispatch sheets, relaying instructions to drivers, tracking payroll data, and coordinating health and wellness appointments, meals, and program reservations.

Qualifications

• High school diploma or equivalent.
• Two years’ experience dispatching or scheduling and clerical work with the elderly preferred.
• Experience working with seniors desirable.

Responsibilities

• Schedule medical and non-medical trips for seniors using the van fleet.
• Prepare and maintain daily dispatch sheets and driver communications.
• Provide receptionist duties and serve as first point of contact.
• Coordinate appointments for health and wellness programs and meals.
• Record fares, mileage, hours and payroll data for transportation staff.

Skills

Receptionist duties

Dispatching

Clerical

Scheduling

Customer service

Education

High school diploma

Job description

The Town of Belchertown is accepting applications for a Receptionist/Transportation Coordinator to support the Council on Aging. The role combines receptionist, clerical, and dispatch duties and oversees medical and senior transportation services for older adults.

Major duties include scheduling trips, preparing dispatch sheets, relaying instructions to drivers, tracking payroll data, and coordinating health and wellness appointments, meals, and program reservations.