Community Transportation & Admin Support Specialist

Putnam County Community Improvment Corporation; Ohio; Hybrid; USD 21,000 - 28,000; Full time

Job summary

Putnam County Council on Aging is seeking a dependable, compassionate Transportation & Administrative Assistant to join our team on a full-time basis. This position supports both the transportation program and general office operations to help keep older adults connected and safe in the community.

The role involves receptionist duties, scheduling trips, data entry, and coordinating with clients, drivers, and staff. Competitive hourly pay and stable daytime hours are offered.

Qualifications

• High school diploma or GED required.
• Associate's degree and/or relevant office/transportation experience preferred.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and interruptions.
• Proficient with computers and agency software.
• Experience with older adults and/or individuals with disabilities preferred.
• Valid Ohio driver's license with acceptable driving record required.

Responsibilities

• Provide receptionist and customer service support for clients, visitors, and the public.
• Assist with transportation scheduling, including entering trip requests and maintaining accurate records.
• Communicate transportation information, schedule changes, and updates with clients.
• Perform data entry and maintain client and transportation records.
• Prepare transportation documents, reports, and other administrative materials.
• Assist with maintaining driver and vehicle documentation.
• Provide general office support, including filing, scanning, mailings, and program assistance.
• Serve as a backup driver when needed to support transportation operations.

Skills

Strong communication

Organizational skills

Customer service

Confidentiality & judgment

Multitasking

Computer skills

Experience with older adults

Valid driver’s license

Education

Associate’s degree or relevant experience

Job description

Transportation & Administrative Assistant

Summary

Are you looking for meaningful work where you can make a difference in the lives of older adults in your community? The Putnam County Council on Aging is seeking a dependable, compassionate individual to join our team as a full-time Transportation & Administrative Assistant.

This is a new position created to provide additional administrative and operational support as our transportation program continues to grow. This position plays an important role in helping ensure older adults have access to safe, reliable transportation services that support their independence.

Position Responsibilities

The Transportation & Administrative Assistant will:

• Provide receptionist and customer service support for clients, visitors, and the public.
• Assist with transportation scheduling, including entering trip requests and maintaining accurate records.
• Communicate transportation information, schedule changes, and updates with clients.
• Perform data entry and maintain client and transportation records.
• Prepare transportation documents, reports, and other administrative materials.
• Assist with maintaining driver and vehicle documentation.
• Provide general office support, including filing, scanning, mailings, and program assistance.
• Serve as a backup driver when needed to support transportation operations.

Experience

Qualifications

• High school diploma or GED required.
• Associate’s degree and/or relevant experience in office administration, customer service, transportation, scheduling, or related fields preferred.
• Strong communication, organizational, and customer service skills.
• Ability to manage multiple tasks and frequent interruptions.
• Comfortable using computers and learning agency software.
• Ability to maintain confidentiality and exercise sound judgment.
• Experience working with older adults and/or individuals with disabilities preferred.
• Valid Ohio driver’s license with acceptable driving record required.

Career Level Entry to Mid-Level

Salary/Benefits

Schedule & Compensation

• Full-time position
• Monday–Friday daytime hours
• Competitive pay based on qualifications and experience ($15 to $20 per hour)

Join the Putnam County Council on Aging team and help make a difference by supporting older adults in remaining independent and connected to their community.