Senior Center Aide (Part-Time)

City of San Antonio; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

City of San Antonio is hiring for a part-time receptionist/secretarial position at a senior center. The role supports visitors, members, and staff by answering phones, registering members for classes, and maintaining registration records in SeniorStat.

The position requires basic office skills and the ability to lift up to 25 pounds. Shifts vary within operating hours (7:00 a.m.–7:00 p.m.), totaling 15 hours per week, Monday–Friday, at one of twelve senior center locations.

Qualifications

• Knowledge of modern office procedures and written communication.
• Ability to operate basic office equipment and manage records.
• Familiarity with data entry and basic math for registries.

Responsibilities

• Answer the senior center phone and provide information to residents and members.
• Assist members with class registrations at the center.
• Assist visitors with sign-in/out procedures; distribute membership cards.
• Help with transportation rider sign-up and event coordination.
• Load and sort food commodities; assemble and distribute food boxes (up to 25 lb).

Skills

Office procedures

Telephone etiquette

Record keeping

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

SeniorStat data system

Job description

Under immediate supervision, performs routine reception and secretarial duties at a senior center, including providing information about senior center rules, events, and operations to visitors and current members. Exercises no supervision.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location

Will be assigned to one (1) of the twelve (12) City of San Antonio Comprehensive Senior Center locations.

Work Hours

Shifts will vary within operating hours: 7:00 a.m. - 7:00 p.m.; Monday - Friday, 15 hours per week.

• Assists in answering the senior center phone and providing information to residents and senior members.
• Assists older adult members in registering for classes offered at the senior center.
• Assists new attendees with registration in the SeniorStat data management system and provides membership cards.
• Signs center visitors in and out of the center.
• May assist with management of transportation rider sign-up and cancellations.
• Assists with special events held at the center.
• Unloads and sorts food commodities from pallets; assembles food boxes and packages for distribution to Senior Center members, which requires lifting and carrying materials weighing up to 25 pounds.
• Performs related duties and fulfills responsibilities as required.

• High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency)

Preferred Qualifications

• Bilingual in English and Spanish
• Experience working with Senior community members

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of modern office procedures, business letter writing, report preparation, and proper telephone etiquette
• Knowledge of basic mathematical principles and methods
• Knowledge of principles and procedures of record keeping and filing
• Skill in utilizing a personal computer and associated software programs
• Ability to operate a computer keyboard and other basic office equipment
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to perform routine clerical work
• Ability to establish and maintain effective working relationships with the general public and City staff
• Ability to interpret and apply city and assigned department policies, procedures, and guidelines
• Ability to compile, organize, maintain accurate and complete records, and files
• Ability to learn data retrieval and input methods
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment