Junior CCTV Installation & Service Technician

Birdseye Solutions Inc; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Gas mileage compensation

Company vehicle

Mobile phone

Training & certifications

Job summary

Birdseye Solutions Inc in the Dallas–Fort Worth area is seeking an Installations and Services lead responsible for on-site management of CCTV installations and services at our Farmers Branch office. You will coordinate trades, review project proposals, develop execution plans, and ensure high-quality workmanship and customer satisfaction.

The role includes on-call rotation and close collaboration with the Installation Manager.

Qualifications

• Valid Driver's License with clean abstract.
• Strong English communication, both oral and written.
• Ability to train others and lead on-site teams.
• Experience with CCTV/Access Control installations is a plus.
• Ability to read blueprints and schematics.

Responsibilities

• On-site management of all CCTV installations and services.
• Coordinate trades and staff to uphold standards and customer satisfaction.
• Review project proposals and develop execution plans.
• Provide tech support and on-site help when required.
• Maintain installation and service schedule.
• Communicate with customers and participate in Service On Call rotation.

Skills

Driver's License

Communication

Leadership

Read Schematics

Heights Certification

Networking/Low Voltage

Tools

Hikvision

Axis

Kantech

HID

Louroe

Aiphone

Job description

COMPANY OVERVIEW:

Birdseye’s mission is to help make the world a safer place! We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team!

Job Description:

Location: DFW Area. Farmers Branch office.

Installations and Services

• On site management of all aspects of all CCTV installations and services
• Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
• Review new project proposals, and develop execution plans
• Coordinate all trades and staff
• Provide tech support and on-site help whenever required
• Ensure high quality workmanship by all trades
• Maintain installation and service schedule
• Communicate with customers
• Participate in Service On Call rotation

Inventory & P&E maintenance

• Maintain stock free of unused inventory at all times
• Inventory forecasting and maintenance of required stock
• Manage all aspects of CCTV RMA
• Ensure warehouse is clean and organized at all times
• Monitor and maintain existing network infrastructure
• Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

• Coach and support "Level 1 Support" & "Level 2 Support"
• Create education, training, and development programs where required
• Develop future company leaders
• Develop new, and improve existing system integration solutions
• Identify new market opportunities
• Perform detailed analysis of competitor products and services

Qualifications and Skills:

• Valid Driver's License with clean abstract
• Strong communication skills both oral and written in English
• Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
• Working at Heights Certification
• Networking and low voltage electronic experience (Strong networking skills an asset)
• Ability to read schematics and blueprints

Good to have:

• Experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)

What We Can Offer You:

• Gas Mileage Compensation
• Access to company vehicle
• Company issued mobile phone
• Ongoing training and certifications

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

#LI-Onsite