Surveillance Trailer Service Technician

Air Comm; Colorado; On-site; USD 55,000 - 85,000; Full time

Job summary

SentraCam in Denver, CO is seeking a Field Security Technician to install and service CCTV, access control, and related low-voltage systems. You will troubleshoot cameras and access systems, pull network cabling, and work with a team to ensure seamless operation.

The role requires travel to remote locations up to 75% and the ability to read floor plans, operate test equipment, and mentor junior techs. A background check and clean driving record are required.

Qualifications

• Minimum 1+ years of experience with the installation and service of physical security systems, Access Control, and CCTV.
• Familiarity with IP networking and basic electrical concepts.
• Ability to read and interpret building floor plans and diagrams.

Responsibilities

• Install and service CCTV, surveillance, access control, and other low-voltage systems.
• Troubleshoot CCTV, cameras, and access control systems.
• Pull indoor and outdoor network cabling and terminate various cabling.
• Install and repair fixed and mobile video surveillance systems.
• Travel to remote locations to provide services.
• Train other techs in CCTV, surveillance, and access control installations.

Skills

IP networking

On-call

Education

High school diploma/GED

Tools

Amag

Lenel

Genetec

S2

Milestone

Exacq

Kantech

Pelco

Avigilon

Job description

Job Description

About Us

Join our team!

Welcome to SentraCam, where innovation meets communication! Since 2015, we've been on a mission to revolutionize Security for clients nationwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in integrated technologies from AI integration, camera functions, solar power, and more to find the right solution for our customers. With a knack for creativity and a passion for problem-solving, we're not just your average security provider—we're your trusted partner in navigating the ever-changing landscape of connectivity. Join us as we continue to soar to new heights, making waves in the world of Mobile Security Solutions.

Location

Denver, CO

Employment Type

Full-Time, Regular, Non-Exempt

Manager Position

No

Reports To

Regional Service Manager or designee

Travel

50% - 75%

Revision Date

December 2025

Job Duties:

• Installation and servicing of physical security systems, including CCTV, surveillance, access control, and other low-voltage systems.

• Troubleshoot CCTV, cameras, access control systems.

• Pull indoor and outdoor network cabling.

• Terminate different types of network, and electrical cabling.

• Install and repair fixed and mobile video surveillance camera systems.

• Install and repair access control systems.

• Troubleshoot basic DC electrical, IP network, and wireless issues in fixed and mobile equipment, including solar panels.

• Travel to remote locations to provide our customers with the our services.

• Train other techs in CCTV, Surveillance, and access control systems and their installation, including repair and troubleshooting.

• Work with other trades, subcontractors, and customers in a polite and professional manner.

• Document all work, milestones, and project deficiencies using specified systems.

• Minimum 1+ years of experience with the installation and service of physical security systems, Access Control, and CCTV.

• Working knowledge of IP networking, subnets, VLANS, gateways, and IP addressing

• Experience with basic DC electricity and use of a Multimeter/DMM.

• Experience working at heights on a ladder, manlift, or bucket truck.

• Ability to do device installation, equipment mounting, and connecting the system to the customer network.

• Comprehension of mechanical systems, digital circuits, and electrical systems to enable installation and troubleshooting.

• Ability to read and interpret building floor plans and diagrams.

• Use of basic hand and power tools.

• Use test equipment to verify installation.

• Troubleshoot basic issues across various CCTV/Surveillance/Access Control systems.

• Ability to obtain appropriate licensure.

• Ability to perform physical tasks like walking, standing, driving, lifting up to 50lbs, and ascending / descending ladders and stairs.

• A valid AZ driver’s license.

• Ability to be insured under company vehicle insurance policy.

• Ability to pass a background check, motor vehicle check, and customer required drug screen.

• Work outside normal business hours as deemed by project/task.

• Other duties as assigned.

Experience/Education

• Professional electronics background.

• Proven experience in operating test equipment (Communications Service Monitors, Watt meters, TDRs, FDRs, Multimeters)

• Must be able to successfully pass and maintain the ability to pass background checks and obtain security clearances, as well as possess and maintain a clean driving record.

• High school diploma/GED or equivalent.

• Valid Driver’s License and ability to drive on behalf of company business.

• Company will provide additional training, as necessary.

Knowledge, Skills, and Abilities

• Ability to be on-call.

• Familiarity with IP networking.

• Amag

• Lenel

• Genetec

• S2

• Milestone

• Exacq

• Kantech

• Pelco

• Avigilon

• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision.

• Must be able to solve customer problems quickly during stressful situations.

• Knowledge of configuration and testing of channel