Senior CCM & Document Automation Engineer

D4 Solutions; Chicago (IL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Annual Bonus

Flexible work arrangements

Job summary

A leading technology firm located in Chicago, Illinois, is seeking a passionate Senior Document & Process Engineer to lead the design and enhancement of customer communication management platforms. The ideal candidate will possess strong technical skills, have experience with document composition and system integration, and demonstrate the ability to manage stakeholder relations effectively. This is a full-time role offering a competitive salary and opportunities for professional growth.

Qualifications

• 2+ years of experience in a related role.
• Hands-on experience with customer communication management tools.

Responsibilities

• Lead design and enhancement of communication management platforms.
• Manage and prioritize enhancement requests from stakeholders.
• Evaluate and install new system releases and perform validations.

Skills

Document composition

XML

SQL

Problem-solving

Agile methodology

Education

MS/MA in Computer Science or related field

Tools

OpenText Exstream

Quadient Inspire

FusionPro

Job description

A leading technology firm located in Chicago, Illinois, is seeking a passionate Senior Document & Process Engineer to lead the design and enhancement of customer communication management platforms. The ideal candidate will possess strong technical skills, have experience with document composition and system integration, and demonstrate the ability to manage stakeholder relations effectively. This is a full-time role offering a competitive salary and opportunities for professional growth.