Senior Catering & Events Director

Hilton; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Hilton is seeking a Senior Catering Services Manager to oversee the planning and execution of catered events, from weddings to galas, and to deliver memorable hospitality experiences for guests.

The role focuses on growing catering segments, cultivating client relationships, and designing exceptional experiences while ensuring flawless event coordination and high-level service across pre-event, event, and post-event phases.

Qualifications

• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership. A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Grow catering market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business
• Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business
• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Oversee event coordination: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Job description

Hilton is seeking a Senior Catering Services Manager to oversee the planning and execution of catered events, from weddings to galas, and to deliver memorable hospitality experiences for guests.

The role focuses on growing catering segments, cultivating client relationships, and designing exceptional experiences while ensuring flawless event coordination and high-level service across pre-event, event, and post-event phases.