Senior Catering & Conference Services Manager

Ponte Vedra Inn & Club; Ponte Vedra Beach (FL); On-site; USD 58,000 - 82,000; Full time

Benefits offered by this job

Vacation Pay

Holiday Pay

Sick Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) with Company Match

Free Parking

Employee Café

Resort Privileges

Employee Discounts

Job summary

Ponte Vedra Inn & Club in Ponte Vedra Beach, FL, seeks a Catering & Conference Services Manager to lead planning and execution of events, from initial inquiry to post-event follow-up. You will sell, coordinate, and deliver superior service for social, corporate, and wedding functions.

The role requires a minimum of 2 years in catering or hospitality sales, strong organizational skills, and fluent English. Flexibility for evenings and weekends is expected to support events at our luxury resort.

Qualifications

• College degree in Hospitality Management, Business, Marketing, or related field preferred.
• Minimum of 2 years of catering, conference services, event planning, or hospitality sales experience required.
• Computer proficiency and strong organizational skills.
• Excellent written and verbal communication skills.
• Knowledge of food and beverage service, banquet operations, and event planning.
• Ability to read, write, and speak English fluently.

Responsibilities

• Sell, coordinate, and execute assigned catering events, social functions, corporate meetings, and group programs from initial planning through event completion.
• Serve as the primary point of contact for clients throughout the planning and execution process, providing timely communication, proactive guidance, and exceptional service.
• Conduct site tours, respond promptly to inquiries, prospect for new business opportunities, and maintain client relationships to generate repeat and referral business.
• Develop Banquet Event Orders (BEOs) and other required event documentation, ensuring complete and accurate communication of event details to all operating departments.
• Coordinate menus, beverage selections, rental equipment, event logistics, timelines, vendor requirements, and special requests.
• Maintain comprehensive knowledge of resort menus, beverage offerings, services, and event capabilities; drive revenue through menu enhancements, upselling opportunities, and thoughtful recommendations.
• Monitor event guarantees, deposits, attendance, staffing needs, and operational requirements, ensuring established deadlines and contractual requirements are met.
• Ensure event details and changes are accurately maintained in departmental systems and communicated to all appropriate departments in a timely manner.
• Attend planning meetings, BEO meetings, departmental meetings, daily stand-ups, and other required operational meetings; arrive prepared to communicate event updates and action items.
• Provide on-site event management for assigned functions, coordinating with clients, vendors, and resort departments to ensure exceptional execution and guest satisfaction.
• Build strong working relationships with clients, members, vendors, colleagues, and resort departments to support seamless event execution.
• Remain current on catering, wedding, conference, and event trends and incorporate relevant ideas that enhance the guest experience and revenue opportunity.
• Maintain a flexible schedule based on business demands, including evenings, weekends, holidays, split shifts, and extended hours as necessary to support events.
• Support departmental leadership through other administrative responsibilities as assigned.
• Perform additional responsibilities as assigned by the Director of Catering & Conference Services or Director of Sales.

Skills

Communication

Organization

Customer Service

English Fluency

Education

College degree in Hospitality Management or related field

Job description

Ponte Vedra Inn & Club in Ponte Vedra Beach, FL, seeks a Catering & Conference Services Manager to lead planning and execution of events, from initial inquiry to post-event follow-up. You will sell, coordinate, and deliver superior service for social, corporate, and wedding functions.

The role requires a minimum of 2 years in catering or hospitality sales, strong organizational skills, and fluent English. Flexibility for evenings and weekends is expected to support events at our luxury resort.