Senior Casualty Claims Specialist

Chubb; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chubb, a world leader in insurance, is seeking a claims professional in Alpharetta, GA to manage and adjust casualty claims with a strong focus on customer service and technical file quality, ensuring timely, fair resolutions.

This role requires the ability to handle demanding caseloads, work independently, and communicate clearly with insureds, brokers, and defense counsel. Travel to mediations and trials as needed.

Qualifications

• 0-2 years casualty claim handling or legal experience.
• 4 year college degree.
• Ability to handle demanding caseload of claims and provide outstanding customer service.
• Excellent interpersonal communications and negotiation skills.
• Knowledge of claims handling concepts, practices, and procedures.

Responsibilities

• Provides outstanding customer service and works well with the insured, claimant, broker in the adjustment of small business casualty, and specialty risks.
• Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
• Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
• Directs and closely monitors assignments to experts and defense counsel.
• Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
• Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
• Travels to conferences, mediations, and trials as necessary.

Skills

Interpersonal communications

Negotiation skills

Customer service

Casualty claims handling

Independent work

Education

4 year college degree

Job description

Chubb, a world leader in insurance, is seeking a claims professional in Alpharetta, GA to manage and adjust casualty claims with a strong focus on customer service and technical file quality, ensuring timely, fair resolutions.

This role requires the ability to handle demanding caseloads, work independently, and communicate clearly with insureds, brokers, and defense counsel. Travel to mediations and trials as needed.