Senior Claims Director: Complex WC & Litigation Lead

Chubb; Alpharetta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Chubb in Alpharetta, GA seeks a Claim Director to manage a senior examiner caseload with severity exposures, complex coverage, and potential litigation. You will coordinate with SIU, medical resources, and internal teams to make timely decisions within authority.

The role emphasizes diary management, documentation, reserve analysis, and effective stakeholder communication. Travel up to 10% is expected, with mentorship responsibilities for junior staff.

Qualifications

• Requires hands-on claims handling with advanced knowledge of workers' compensation.
• Strong negotiation and communication skills are essential.
• Ability to work independently and manage time and priorities effectively.
• Familiarity with insurance contracts, regulatory requirements, and industry practices.

Responsibilities

• Manage a senior examiner caseload involving severity exposures, complex coverage, compensability, and litigation issues.
• Lead diary management, file documentation, action planning, and reserve/exposure analysis.
• Coordinate with SIU and medical resources for investigations and treatment needs.
• Address compliance issues and communicate reserves and settlements clearly to stakeholders.
• Provide account management support and mentor junior staff on best practices.

Skills

Claims handling

Negotiation

Interpersonal skills

Communication

Independent work

Education

College degree or equivalent

Job description

Chubb in Alpharetta, GA seeks a Claim Director to manage a senior examiner caseload with severity exposures, complex coverage, and potential litigation. You will coordinate with SIU, medical resources, and internal teams to make timely decisions within authority.

The role emphasizes diary management, documentation, reserve analysis, and effective stakeholder communication. Travel up to 10% is expected, with mentorship responsibilities for junior staff.