Senior Casualty Claims Investigator

Chubb External; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Chubb is seeking an experienced Casualty Claims Specialist to manage injury and damage claims in auto, general liability, and related lines. The role requires analyzing reports, conducting investigations, verifying documentation, and negotiating settlements.

You will handle No-Fault/Med Pay and liability exposures while ensuring compliance with jurisdictional rules and case law. Strong communication and file-keeping are essential.

Qualifications

• 5-7+ years of liability claims adjusting experience, including litigation.
• Strong knowledge of liability, auto, and general liability claims handling.
• Bachelor’s degree or equivalent experience; adjuster license(s) required.
• Ability to evaluate policy language and regulatory requirements.

Responsibilities

• Analyze initial reports to determine loss nature and scope.
• Investigate claims, secure documentation, verify accuracy and completeness.
• Manage first- and third-party injury and liability claims, including No-Fault/Med Pay.
• Apply jurisdictional regulations and case law to claims handling.
• Negotiate liability and damages; monitor cases toward timely resolution.
• Collaborate with management to present findings and act as a resource.

Skills

Claims analysis

Investigation techniques

Negotiation skills

Policy interpretation

Fraud indicators

Communication skills

Jurisdictional regulations

Case management

Documentation accuracy

Presentation skills

Independent work

Education

Bachelor’s Degree

Job description

Chubb is seeking an experienced Casualty Claims Specialist to manage injury and damage claims in auto, general liability, and related lines. The role requires analyzing reports, conducting investigations, verifying documentation, and negotiating settlements.

You will handle No-Fault/Med Pay and liability exposures while ensuring compliance with jurisdictional rules and case law. Strong communication and file-keeping are essential.