Senior Casualty Claims Leader: Complex Liabilities & Bonus

Acadia Insurance (a Berkley Company); Vermont; On-site; USD 110,000 - 120,000; Full time

Job summary

Acadia Insurance (a Berkley Company) seeks an experienced claims professional to investigate, evaluate and resolve high exposure commercial liability claims in a timely and thorough manner. You will negotiate with insureds and third parties, monitor external vendors, and work with underwriting to interpret policy language and loss control to improve loss ratios.

The role requires 7–10 years of commercial liability claims experience, strong organizational and communication skills, and an ability

Qualifications

• 7-10 years of commercial liability claims experience.
• Excellent organizational skills and workload prioritization.
• Strong negotiation and claims resolution abilities.
• Proficient computer skills and multi-system work.
• Independent management of complex workload with sound judgment.
• Excellent written and verbal communication skills.
• Preferred: advanced insurance coursework (AIC, CPCU) or related classes.

Responsibilities

• Investigate, evaluate and resolve assigned high exposure claims per standards and state requirements.
• Assess coverage, liability and damages, ensuring accurate decisions for claim resolutions.
• Negotiate with insureds and third parties to resolve claims fairly.
• Control expenses by monitoring use of outside vendors.
• Inform other departments of findings impacting results.
• Manage workloads to meet quality and quantity goals while delivering customer service.
• Participate in account reviews and advise on loss ratio improvements.
• Handle the most complex cases with coverage and liability questions.
• Work with underwriting on policy language and with loss control on loss sensitive accounts.
• Mentor less experienced staff and participate in training.

Skills

Claims handling

Negotiation

Relationship management

Multi-tasking

Judgment & decision making

Education

Bachelor's degree

Job description

Acadia Insurance (a Berkley Company) seeks an experienced claims professional to investigate, evaluate and resolve high exposure commercial liability claims in a timely and thorough manner. You will negotiate with insureds and third parties, monitor external vendors, and work with underwriting to interpret policy language and loss control to improve loss ratios.

The role requires 7–10 years of commercial liability claims experience, strong organizational and communication skills, and an ability