Senior Casualty Claims Adjuster - Remote Inside

Crawford & Company; United States; Remote; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Prescription Drugs

HSA/HRA/FSA Accounts

Paid Holidays and Vacation

401(k) Retirement Plan

Tuition Assistance

Job summary

Crawford & Company is hiring a Senior Casualty Adjuster - Inside to own complex casualty claims from anywhere in the United States. You will set reserves, negotiate settlements, interpret policies, and collaborate with legal teams, regulators, clients, and contractors while mentoring junior adjusters.

Under moderate supervision, you will investigate, evaluate, and settle casualty claims with complex exposure, including fatalities, while maintaining production standards and adherence to

Qualifications

• College degree or equivalent combination of education and experience.
• Previous experience as a claims adjuster or Crawford-specified adjuster training if no experience.
• Extensive, substantive experience as a Claims Adjuster; preferred minimum of 4 years prior claims experience.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task.
• Strong diplomacy skills and able to reason in difficult situations.
• Excellent problem solving skills.
• Excellent interpersonal skills.
• Must be licensed as required by state/local jurisdictions.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing insureds, claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining clients coverages, liability, client's instructions and authority levels; obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Unlimited authority to review and approve on reports and settlements for losses.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Maintain acceptable product quality through compliance with service standards and internal quality control initiatives.
• May assist and mentor junior adjusters with claims handling.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Skills

Verbal & written communication

Attention to detail

Analytical thinking

Mathematical ability

Multi-tasking

Diplomacy

Problem solving

Interpersonal skills

Licensed as required by jurisdiction

Education

College degree or equivalent combination of education and experience

Crawford adjuster training or continuing education requirements

Tools

Crawford Educational Services requirements

Job description

Crawford & Company is hiring a Senior Casualty Adjuster - Inside to own complex casualty claims from anywhere in the United States. You will set reserves, negotiate settlements, interpret policies, and collaborate with legal teams, regulators, clients, and contractors while mentoring junior adjusters.

Under moderate supervision, you will investigate, evaluate, and settle casualty claims with complex exposure, including fatalities, while maintaining production standards and adherence to