Senior Casualty Claims Adjuster — Remote

Crawford & Company; Peachtree Corners (GA); Remote; USD 90,000 - 130,000; Full time

Job summary

Crawford & Company seeks an experienced Casualty Claims Adjuster to work remotely across the United States. The role requires handling complex casualty claims, conducting thorough investigations, and negotiating settlements with appropriate authority.

You will interact with claimants, witnesses, and clients while maintaining regulatory compliance and high service standards. Qualified candidates have 5+ years of casualty experience, an active license, strong analytical and communication skills,

Qualifications

• 5+ years of casualty adjuster experience and active adjuster license required.
• Strong investigation, liability analysis and negotiation skills.
• Ability to independently manage complex casualty claims.
• Excellent communication and customer service abilities.
• College degree or equivalent combination of education and experience.
• Previous experience as a claims adjuster or Crawford training if no prior experience.
• Extensive claims experience and valid driver's license for outside adjusters.
• Continuing education requirements as outlined by Crawford Educational Services.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Conducts on-site investigations by interviewing claimants and witnesses, obtaining reports, inspecting damage, and comparing information with evidence.
• Sets loss reserves.
• Prepares reports required by clients and government agencies.
• Settles claims by determining liability, obtaining demands and making offers, issuing settlement checks, and pursuing subrogation when appropriate.
• Controls claims costs and may recommend litigation when appropriate.
• Represents evidence at legal proceedings and maintains compliance with regulations and service standards.
• Makes sales calls to solicit new business or maintain clients; may mentor junior adjusters.
• Participates in special projects and may work beyond normal hours or travel as needed.

Skills

Casualty claims handling

Investigation

Liability analysis

Negotiation

Communication skills

Customer service

Attention to detail

Analytical ability

Math skills

Time management

Self-management

Education

College degree or equivalent

Claims training or Crawford-specific training

Job description

Crawford & Company seeks an experienced Casualty Claims Adjuster to work remotely across the United States. The role requires handling complex casualty claims, conducting thorough investigations, and negotiating settlements with appropriate authority.

You will interact with claimants, witnesses, and clients while maintaining regulatory compliance and high service standards. Qualified candidates have 5+ years of casualty experience, an active license, strong analytical and communication skills,