Senior Cash Operations Specialist (Retirement Plans)

The Charles Schwab Corporation; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

The Charles Schwab Corporation in Austin, TX is seeking a Senior Specialist, Cash Operations to lead critical cash processing, distributions, and payments while strengthening controls to mitigate risk. You will guide daily priorities, provide hands-on technical guidance, and coach teammates on procedures and quality execution.

Ideal candidates bring deep cash operations knowledge, strong communication, and a track record of problem solving in regulated financial services.

Qualifications

• Advanced technical knowledge of cash operations and retirement plan distributions.
• Experience as a technical resource or subject-matter expert in a complex ops environment.
• Ability to influence and mentor without formal authority while fostering collaboration.
• Experience providing quality oversight, root-cause analysis, and corrective actions.
• Strong risk and control mindset with good judgment and escalation skills.
• Clear communication across teams and business partners.
• Ability to manage competing priorities and adapt in a fast-paced setting.
• Attention to detail and commitment to accuracy and timely execution.
• Problem-solving skills for non-routine issues.

Responsibilities

• Serve as senior technical resource for cash operations and related workflows.
• Prioritize daily production, monitor volumes, and adjust resources with leadership.
• Provide real-time guidance and support to resolve complex or high-risk transactions.
• Foster teamwork, accountability, and a solutions-focused environment.
• Oversee transaction reviews, error trend analysis, and corrective actions.
• Elevate operational, financial, regulatory, or reputational risks to leadership.
• Partner with leaders and vendors to resolve escalations and drive completion.
• Support onboarding, training, and documentation updates for procedures.
• Maintain audit-ready controls and participate in process improvement efforts.
• Provide coverage during peak volumes, outages, or continuity events.

Skills

Cash operations expertise

Technical resource

Influence without authority

Quality oversight

Risk & controls mindset

Strong communication

Attention to detail

Problem solving

Independent with collaboration

Education

Bachelor’s degree or equivalent skills

Industry certifications (CEBS, NIPA, ASPPA) preferred

Tools

Microsoft Excel

Microsoft Office

Job description

The Charles Schwab Corporation in Austin, TX is seeking a Senior Specialist, Cash Operations to lead critical cash processing, distributions, and payments while strengthening controls to mitigate risk. You will guide daily priorities, provide hands-on technical guidance, and coach teammates on procedures and quality execution.

Ideal candidates bring deep cash operations knowledge, strong communication, and a track record of problem solving in regulated financial services.