Senior Case Manager - Legal Ops & Client Liaison

DLA Piper LLP; Phoenix (AZ); Hybrid; USD 97,000 - 154,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

DLA Piper LLP is seeking a seasoned Case Manager to oversee a portfolio of cases, supervise paralegals and assistants, and coordinate with clients and vendors. You will mentor junior staff, streamline workflows, and manage budgets within a hybrid US office setting.

The role requires extensive paralegal experience, excellent communication, and strong technical skills with case management software. You will collaborate across practice groups and regional offices to ensure high-quality outcomes for

Qualifications

• Requires 10+ years' paralegal experience in a specific practice group.
• Bachelor's Degree in paralegal studies, legal studies, or related field.
• Firm experience with hands-on support to attorneys and clients is essential.

Responsibilities

• Develop knowledge of cases to ensure proper tracking and workflow design.
• Streamline tasks to create efficiencies and reduce duplication.
• Coordinate between attorneys, clients, external counsel, and vendors to deliver high-quality work.
• Develop and manage budgets for cases and client relationships.
• Supervise case assistants, paralegals, and attorneys; act as hub for case activities.
• Mentor associates and paralegals; conduct trainings for the team.
• Interact with clients regularly and serve as a point of contact.
• Demonstrate proficiency with practice-specific software and tools.

Skills

Team leadership

Interpersonal skills

Cross-functional collaboration

Verbal communication

Written communication

Organizational skills

Budget and resource analysis

Technical case management systems

Education

Bachelor's degree in paralegal studies

Tools

Legal document software

Case management software

Job description

DLA Piper LLP is seeking a seasoned Case Manager to oversee a portfolio of cases, supervise paralegals and assistants, and coordinate with clients and vendors. You will mentor junior staff, streamline workflows, and manage budgets within a hybrid US office setting.

The role requires extensive paralegal experience, excellent communication, and strong technical skills with case management software. You will collaborate across practice groups and regional offices to ensure high-quality outcomes for