Senior Case Manager - Lead Operations & Impact

SALT Outreach Inc; Sanford (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

SALT Outreach, Inc. in Sanford, FL is seeking a Senior Case Manager to oversee the day-to-day operations of the Case Management Department and to implement policies ensuring effective service delivery.

The role involves guiding on-site staff and interns, collaborating with other departments, and intervening in crises to bridge gaps in care, while upholding privacy and documentation standards. Candidates should have a solid social work background, strong communication and organizational skills,

Qualifications

• Requires a Bachelor in Social Work (BSW) or equivalent degree.
• Masters degree preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Organized, thorough, detail-oriented, and quality-focused.
• Proficient with MS Office and Google Docs.

Responsibilities

• Oversee daily operations of the Case Management program.
• Develop and implement policies and procedures for the Case Management program.
• Provide supervision and guidance to staff and interns.
• Coordinate with other departments to improve processes and service delivery.
• Intervene in crises and provide Case Management support as needed.
• Maintain accurate documentation and HMIS data integrity.

Skills

Verbal communication

Written communication

Problem solving

Interpersonal skills

Organization

MS Office

Google Docs

Education

Bachelor in Social Work (BSW)

Master's degree preferred

Tools

MS Office Suite

Google Docs

Job description

SALT Outreach, Inc. in Sanford, FL is seeking a Senior Case Manager to oversee the day-to-day operations of the Case Management Department and to implement policies ensuring effective service delivery.

The role involves guiding on-site staff and interns, collaborating with other departments, and intervening in crises to bridge gaps in care, while upholding privacy and documentation standards. Candidates should have a solid social work background, strong communication and organizational skills,