Senior Case Management Mentor & Process Lead

Lutheran Services Florida, Inc.; Bradenton (FL); Vor Ort; USD 42.000 - 63.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision

Telehealth

Employee Assistance Program (EAP)

Life insurance

13 paid holidays + 1 floating holiday

PTO starting at 16 days/year

403(b) retirement plan

Zusammenfassung

Lutheran Services Florida, Inc. is seeking a Senior Case Management Support Specialist to mentor CMSS staff and support families in Florida. The role focuses on guiding case managers, assisting with contract measures, and ensuring timely documentation in FSFN.

Strong Excel reporting and communication skills are essential. You will collaborate with management to improve processes, manage records, and support transportation and scheduling needs for Family Support Workers.

Qualifikationen

• Requires high school diploma or GED.
• At least 2 years in case management/child welfare.
• Proficient in MS Excel, Outlook and Word.
• Ability to type 45 words per minute.
• Valid driver’s license and ability to travel as needed.

Aufgaben

• Mentor, guide, and train CMSS staff.
• Support case management team to achieve goals.
• Assist with developing, tracking, and monitoring contract measures.
• Enter records and notes into FSFN within 48 hours.

Kenntnisse

Excellent written and verbal comms

Typing 45 wpm

MS Excel

MS Outlook

MS Word

Driving locally & statewide

Ausbildung

High school diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Jobbeschreibung

Lutheran Services Florida, Inc. is seeking a Senior Case Management Support Specialist to mentor CMSS staff and support families in Florida. The role focuses on guiding case managers, assisting with contract measures, and ensuring timely documentation in FSFN.

Strong Excel reporting and communication skills are essential. You will collaborate with management to improve processes, manage records, and support transportation and scheduling needs for Family Support Workers.