Senior Case Manager - Housing & Recovery Support

Jewish Board of Family and Children's Services (JBFCS); Bronx (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

The Jewish Board of Family and Children\'s Services (JBFCS) seeks a Senior Case Manager to support adults in a supportive housing program, coordinating person-centered care, assessments, and service plans. You will advocate for residents, ensure regulatory compliance, and collaborate with community providers while guiding residents toward independence and safety.

Responsibilities include maintaining detailed documentation, coordinating with health and social services, and providing

Qualifications

• Bachelor's degree required; 1+ year in Human Services preferred.
• Experience working with individuals with mental illness, trauma, or homelessness.
• Ability to document interactions and service plans accurately.

Responsibilities

• Carry a caseload and develop person-centered service plans.
• Work with residents to improve independent living skills and medication management.
• Coordinate with community providers and document progress for billing and regulatory needs.
• Assist with safety planning, crisis de-escalation, and staff collaboration.

Skills

Communication

Crisis management

Cultural sensitivity

Teamwork

Problem-solving

Education

Bachelor's degree in Human Services or related field

Tools

Microsoft Office

Job description

The Jewish Board of Family and Children\'s Services (JBFCS) seeks a Senior Case Manager to support adults in a supportive housing program, coordinating person-centered care, assessments, and service plans. You will advocate for residents, ensure regulatory compliance, and collaborate with community providers while guiding residents toward independence and safety.

Responsibilities include maintaining detailed documentation, coordinating with health and social services, and providing