Senior Case Manager - Housing & Client Services Lead

Priority Dispatch Corp.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

403(b) Retirement Savings

Loan Forgiveness Programs

Paid Holidays and Vacation

Paid Time-off

Life Insurance

Long Term Disability

Employee Assistance Program

Commuter Benefits

Aflac: Short-Term Disability

Job summary

NAICA is seeking a Senior Case Manager in New York City to oversee program operations and supervise Housing, Employment, and Intake Specialists under the Case Manager Supervisor. The role emphasizes policy adherence, crisis intervention, and collaboration with external agencies to ensure necessary services such as housing and therapeutic placements.

Qualifications include a BA in Social Work, Psychology, or Sociology and two years of direct social service experience; English proficiency is

Qualifications

• Bachelor’s degree in Social Work, Psychology, Sociology required.
• Experience in homeless populations and social services preferred.
• Must read, write, and understand English for administrative purposes.

Responsibilities

• Ensure adherence to policies and procedures; resolve conflicts.
• Accompany clients to housing viewings and DHS/HRA appointments.
• Collaborate with Housing Specialist to prepare housing packets and applications.
• Contribute to shaping departmental goals, policies and procedures.

Skills

Team supervision

Policy adherence

Crisis intervention

English proficiency

Education

Bachelor’s degree in Social Work, Psychology, Sociology

Job description

NAICA is seeking a Senior Case Manager in New York City to oversee program operations and supervise Housing, Employment, and Intake Specialists under the Case Manager Supervisor. The role emphasizes policy adherence, crisis intervention, and collaboration with external agencies to ensure necessary services such as housing and therapeutic placements.

Qualifications include a BA in Social Work, Psychology, or Sociology and two years of direct social service experience; English proficiency is