Senior Case Manager - Care Coordination & Transitions

Alice Peck Day Memorial Hospital; Lebanon (NH); On-site; USD 80,000 - 110,000; Full time

Job summary

Alice Peck Day Memorial Hospital in Lebanon, NH is seeking a Case Manager to lead coordinated patient care and transitions within the care management team. You will collaborate with the health care team to promote patient- and family-centered care, connect patients with community resources, and organize care activities to optimize resource use.

The role requires a BSN, NH RN license, BCLS within 30 days, CCM/CMC preferred or willingness to pursue CCM, and at least five years in healthcare with

Qualifications

• Bachelor's degree in nursing is required; Master's preferred.
• Licensed as a Registered Nurse in the State of New Hampshire.
• BCLS certification required within 30 days of hire.
• Board Certification in Case Management (CCM or CMC) preferred. If not certified, willingness to work toward CCM Certification in reasonable timeframe.
• Five years experience in a health care setting. Experience as a Case Manager is an asset.
• Excellent interpersonal skills required.
• Ability to build and maintain positive working relationships.
• Excellent written and verbal communication skills.
• Knowledge of Microsoft Office Suite preferred.

Responsibilities

• Coordinate the integration of social services/case management functions into the patient care, discharge, and transition planning processes with other hospital departments, external service organizations, agencies and healthcare facilities.
• Conduct concurrent medical record review using indicators and criteria as approved by relevant bodies.
• Performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Act as a resource to providers and staff for questions around payers.
• Promote effective and efficient utilization of health care services.
• Mobilizes resources to assist in achieving desired clinical outcomes within the desired time frame.
• Conducts review for appropriate utilization of services from admission through discharge.
• Evaluate patient satisfaction and quality of care provided as it relates to coordination of care and transitions.
• Initiates and presents “denial letters”, as appropriate.
• Assesses patient care required throughout continuum of care for diagnosis, procedures and DRG's.
• Communicates with physicians during hospitalization and develops an effective working relationship.
• Introduces self to patient and family and explains clinical case manager role.
• Complete expanded assessment of patients and family needs at time of admission.
• Assess patient's progress through expected hospital course.
• Refer cases where patients/family would benefit from psychosocial counseling to Social Services.
• Serve as a patient advocate and enhance collaboration for informed decisions.
• Facilitate interdisciplinary rounds and conferences to review goals and post-hospital needs.
• Collaborate with clinical staff on plan of care and achievement of goals.
• Coordinate the provision of social services to patients and families to maximize benefits from healthcare services.

Skills

Excellent interpersonal skills

Excellent written and verbal沟 - wait

Education

Bachelor's degree in nursing

Master's degree preferred

Tools

Microsoft Office Suite

Job description

Alice Peck Day Memorial Hospital in Lebanon, NH is seeking a Case Manager to lead coordinated patient care and transitions within the care management team. You will collaborate with the health care team to promote patient- and family-centered care, connect patients with community resources, and organize care activities to optimize resource use.

The role requires a BSN, NH RN license, BCLS within 30 days, CCM/CMC preferred or willingness to pursue CCM, and at least five years in healthcare with