Senior Case Manager – 245D Compliance & Care Delivery

New Wave Home Health Care, LLC; Minnesota; On-site; USD 70,000 - 95,000; Full time

Job summary

New Wave Home Health Care, LLC in Minnesota is seeking an Internal Case Manager to oversee service delivery within a DHS 245D licensed home care program. The role ensures services are person-centered, compliant with 245D standards, and aligned with each individual’s CSSP and Addendum.

You will coordinate with DSP staff, monitor daily service quality, complete client visits, maintain documentation for audits, and collaborate with external case managers to support positive client outcomes.

Qualifications

• Strong knowledge of Minnesota 245D regulations.
• Experience coordinating with DSP staff and external stakeholders.
• Ability to translate complex care plans into actionable tasks.

Responsibilities

• Oversee services per CSSP and CSSP Addendum.
• Coordinate with DSP staff and leadership to ensure staffing aligns with authorized hours.
• Monitor daily service delivery for quality, consistency, and outcomes.
• Ensure all documentation meets 245D standards and audit readiness.
• Collaborate with county/state case managers and participate in meetings as needed.

Skills

245D regulations

Leadership

Attention to detail

Problem-solving

Communication skills

Multitasking

Job description

New Wave Home Health Care, LLC in Minnesota is seeking an Internal Case Manager to oversee service delivery within a DHS 245D licensed home care program. The role ensures services are person-centered, compliant with 245D standards, and aligned with each individual’s CSSP and Addendum.

You will coordinate with DSP staff, monitor daily service quality, complete client visits, maintain documentation for audits, and collaborate with external case managers to support positive client outcomes.