Senior Case Manager

WestCare; North Highlands (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

WestCare is seeking a dedicated supervisor to oversee the STOP program, ensuring daily operations run smoothly and compliance with agency guidelines. You will manage a large caseload, coordinate services across multiple partners, and lead staff to deliver effective interventions.

The role requires 2–3 years of case management, supervisory experience, and familiarity with criminal justice populations. CPR/First Aid and TB test are expected, with vaccination requirements as applicable.

Qualifications

• Two to three years case management experience.
• One year supervisory experience.
• Experience with the criminal justice population and knowledge of the culture of criminality.
• Must have the ability to obtain a prison clearance.
• Must be able to pass a criminal history background screening.
• CPR and First Aid certifications and an annual TB test.

Responsibilities

• Supervise day-to-day functions of the STOP Program.
• Audit active participant files for completeness per WestCare guidelines.
• Coordinate services across multiple agencies.
• Schedule site visits and institutional presentations.
• Supervise Community Service Coordinators and conduct weekly staff meetings.
• Prepare reports and travel to community-based providers.
• Hire, evaluate, and train STOP staff under Director supervision.

Skills

Case management

Documentation

Multi-tasking

Communication

Education

High School Diploma or equivalent

Bachelor/degree preferred in related field

Tools

Basic computer skills

Job description

North Highlands 4616 Roseville Road - North Highlands, CA 95660

Overview

Salary Range:

$72,384.00 - $72,384.00 Salary

Position Type:

Full Time

Education Level:

High School

Category:

Nonprofit - Social Services

Description

Position Summary:

Person in this position will be responsible for supervising the day-to-day functions of the STOP Program. Essential Job Functions include those listed below. Other duties may be assigned as needed

Essential Job Functions:

• Supervision of the case management of a large caseload of participants released from prison substance abuse programs.
• Auditing all active participant files to ensure all files are complete according to WestCare guidelines.
• Coordination of various services throughout several agencies.
• In charge of scheduling site visits and institutional presentations.
• Supervision of Community Service Coordinators (Case Managers) including accompanying them on site visits and holding weekly staff meetings.
• Prepare any necessary reports.
• Travel to community-based providers.
• Responsible for hiring, evaluating, and training of STOP staff under the direction of the Director.
• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform any other duties as assigned.

Qualifications

Essential Qualifications:

• Two (2) to three (3) years case management experience.
• One (1) year supervisory experience.
• Experience with the criminal justice population and knowledge of the culture of criminality.
• Knowledge of the culture of criminality.
• Basic computer skills.
• Good documentation skills.
• Must have the ability to obtain a prison clearance.
• Must have the ability to pass a criminal history background screening.
• Be certified or be eligible for FACT Level 1 Certification.
• Be able to multi-task; and
• CPR Certification, First Aid Certification, and an Annual Tuberculosis test.

Certifications/Licenses:

Education:

• High School Diploma or equivalent.
• Graduation from an accredited four-year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology, or a related field is preferred.

Experience and Competencies:

• Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required.
• Must be able to obtain and maintain Fresno County Credentialing; and
• CPR Certification, First Aid Certification, and an annual Tuberculosis test. As mandated by Presidential Order all employees of WestCare Foundation, Inc. and all affiliates of WestCare Foundation, Inc. will be required to be fully vaccinated against COVID-19 effective 12/08/2021. Employees that have requested a Medical or Religious Exemption, which has been approved by Human Resources will be required to test for the virus weekly.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon
successful completion of a pre-employment drug test,
pre-employment physical and criminal background check.