Senior Career Transition Lead: Training & Placement

Serrato Corporation; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Disability & Life Insurance

Health insurance

Holidays

Paid Time Off

401(k) with match

Tuition Reimbursement

Counseling Services

Job summary

Serrato Corporation is seeking a Senior Career Transition Services Specialist to support the OA/CTS Manager in graduate placement, transition, and follow-up services. The role emphasizes training CTS staff, auditing performance, and serving as liaison with graduates, employers, and workforce centers to ensure successful outcomes.

The ideal candidate will have strong Microsoft Office skills, excellent communication, and a proven ability to coordinate cross-functional teams, reports, and

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of communication, interpersonal skills, and organizational skills.
• High level of ability to motivate, inspire, and counsel students effectively.

Responsibilities

• Lead staff and CTS department training initiatives, serving as a subject matter resource for placement and transition processes.
• Mentor and provide guidance to CTS staff on best practices, case management, and compliance requirements.
• Conduct regular reviews and audits of case files, documentation, and departmental processes to ensure accuracy and compliance.
• Prepare comprehensive placement reports and assist in managing placement outcomes and overall departmental performance.
• Verify, document, and report placements meeting PRH requirements using the automated case management system and ETA-678.
• Produce and distribute placement and follow-up reports to relevant stakeholders.
• Utilize Excel and Google Workspace to create and maintain accurate spreadsheets and reports.

Skills

Advanced Microsoft Office

Communication skills

Organizational skills

Motivate and counsel students

Education

Bachelor's degree in human services psychology counseling education social science communications or related field

Two years related experience (with Job Corps or youth programs)

Tools

Word

PowerPoint

Outlook

Excel

Adobe Acrobat

Job description

Serrato Corporation is seeking a Senior Career Transition Services Specialist to support the OA/CTS Manager in graduate placement, transition, and follow-up services. The role emphasizes training CTS staff, auditing performance, and serving as liaison with graduates, employers, and workforce centers to ensure successful outcomes.

The ideal candidate will have strong Microsoft Office skills, excellent communication, and a proven ability to coordinate cross-functional teams, reports, and