Senior Care Transportation Lead

Pace Runners; Ashland (KY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

9 Paid Holidays

PTO starting at 3 weeks + 1 day per yr

Free Life and AD&D Insurance Plan

Health Savings and Flexible Spending

Short Term Disability Insurance

Group Voluntary Term Life Insurance (E

Tuition Reimbursement and PaidTraining

Retirement Plan with company match

Mileage Reimbursement

Job summary

One Senior Care is seeking a Transportation Team Lead to guide a team of schedulers and driver/PCAs and support daily transportation operations. The role requires versatile, calm leadership and hands-on problem solving to keep routes running smoothly and to communicate effectively with staff and partners.

You will oversee center transportation planning, performance metrics, and safety standards while partnering with HR and operations to ensure high‑quality participant care.

Qualifications

• One year of experience working with the frail or elderly population.
• Five or more years of experience in supervision, scheduling, logistics.
• Experience with Tripmaster, GPS software, Pacelogic, and Prime Suite.
• Intermediate to advanced experience with Microsoft Office.
• CPR and First Aid Certification (or willingness to obtain after hire).
• Must be at least 18 years of age.

Responsibilities

• Lead daily transportation huddle covering staffing, vehicle status, weather, route risk, high‑risk riders, and unresolved issues.
• Confirm route manifests, driver assignments, backup coverage, and vehicle readiness before service begins.
• Direct same-day response to delays, call-offs, no-shows, route disruptions, and participant service recovery.
• Ensure timely communication with participants, caregivers, Center Leadership, Clinical Operations, and external appointment functions.
• Maintain visible operational leadership rather than functioning primarily as the dispatcher or scheduler.

Skills

Team leadership

Scheduling

Logistics

Communication

Education

CPR and First Aid Certification

Tools

Tripmaster

GPS software

Pacelogic

Prime Suite

Job description

One Senior Care is seeking a Transportation Team Lead to guide a team of schedulers and driver/PCAs and support daily transportation operations. The role requires versatile, calm leadership and hands-on problem solving to keep routes running smoothly and to communicate effectively with staff and partners.

You will oversee center transportation planning, performance metrics, and safety standards while partnering with HR and operations to ensure high‑quality participant care.