Senior Care Quality & HEDIS Coordinator

ArchWell Health; Port Charlotte (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

ArchWell Health in Florida seeks a Market Quality Coordinator to monitor CMS STARS and HEDIS measures, perform patient outreach, and partner with center leadership to close gaps in care within a senior-focused outpatient setting.

The role emphasizes medical record review, documentation, OSHA compliance, and collaboration with market leaders to drive quality initiatives across a multi-center market.

Qualifications

• High school diploma or GED is required.
• At least 1 year as a Medical Assistant.
• Graduation from an accredited Medical Assistant program or comparable healthcare training.
• BLS for Healthcare Providers required.
• Experience with CMS STARS/HEDIS is preferred.
• Experience with geriatric patients is a plus.

Responsibilities

• Close STARS gaps through enterprise and local strategies.
• Review medical records to document and close Focus On Care measures.
• Request and upload medical records to the EMR system.
• Make patient outreach calls to support quality gap closure and scheduling screenings.
• Schedule and perform in-center screenings.
• Meet with Market Leaders to discuss progress and strategize initiatives.
• Ensure OSHA compliance and maintain HIPAA confidentiality.
• Additional duties as needed.

Skills

Quality measures

Primary care experience

MS Office

Teamwork

Attention to detail

HIPAA compliance

Cultural sensitivity

Education

High school diploma or GED

Medical Assistant program/credential

BLS for Healthcare Providers

CMS STARS/HEDIS experience

Tools

EClinicalWorks

Job description

ArchWell Health in Florida seeks a Market Quality Coordinator to monitor CMS STARS and HEDIS measures, perform patient outreach, and partner with center leadership to close gaps in care within a senior-focused outpatient setting.

The role emphasizes medical record review, documentation, OSHA compliance, and collaboration with market leaders to drive quality initiatives across a multi-center market.