HEDIS & STARS Quality Coordinator (MA)

ArchWell Health; Saint Petersburg (FL); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

ArchWell Health is seeking a Market Quality Coordinator to drive STARS and HEDIS improvement through patient outreach, medical record reviews, and collaboration with center leadership. This role operates within a market-based, outpatient senior-focused primary care setting.

The incumbent will support cross-functional teams, ensure HIPAA compliance, and help close quality gaps while maintaining compassionate, patient-centered care for older adults.

Formación

• High school diploma or GED required.
• Minimum 1 year work experience as a Medical Assistant.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training required.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience.
• Experience with geriatric patients is a plus.
• Experience with CMS STARS program (HEDIS) preferred.

Responsabilidades

• Conduct enterprise and local strategies and initiatives for closing STARS gaps.
• Medical record review to document and close Focus On Care measures.
• Request medical records and upload documentation to electronic medical records system.
• Perform patient outreach calls to support quality gap closure, including scheduling and completing screenings.
• Schedule and perform ancillary visits to complete in-center screenings.
• Meet regularly with Market Leaders to discuss progress and strategize initiatives.
• Ensure OSHA safety compliance and conduct accurate, legal documentation at all times.
• Additional responsibilities as needed.

Conocimientos

Quality measures

HEDIS knowledge

Primary care

MS Office

Teamwork

HIPAA compliance

Attention to detail

Cultural sensitivity

Educación

High school diploma

Medical Assistant program graduate

BLS certification

EClinicalWorks EMR experience

Geriatric care experience

CMS STARS familiarity

Herramientas

EClinicalWorks

Descripción del empleo

ArchWell Health is seeking a Market Quality Coordinator to drive STARS and HEDIS improvement through patient outreach, medical record reviews, and collaboration with center leadership. This role operates within a market-based, outpatient senior-focused primary care setting.

The incumbent will support cross-functional teams, ensure HIPAA compliance, and help close quality gaps while maintaining compassionate, patient-centered care for older adults.