Senior Care Quality & STARS Coordinator

ArchWell Health; Sarasota (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

ArchWell Health in Sarasota, FL seeks a Market Quality Coordinator to monitor CMS STARS and HEDIS measures, perform patient outreach calls, and partner with center leadership to close gaps and achieve quality goals in an outpatient senior-focused setting.

Responsibilities include medical record reviews, requesting and uploading records to the EMR, scheduling in-center screenings, and collaborating with market leaders to remove roadblocks while maintaining HIPAA privacy and OSHA safety standards.

Qualifications

• High school diploma or GED required.
• At least 1 year work experience as a Medical Assistant.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• BLS for Healthcare Providers required.
• Experience with CMS STARS program (HEDIS) preferred.

Responsibilities

• Monitor and pursue CMS STARS/HEDIS measures.
• Perform patient outreach calls to support quality gap closure.
• Review medical records to document and close measures.
• Request medical records and upload documentation to EMR.
• Schedule and perform ancillary in-center screenings.
• Meet with Market Leaders to discuss roadblocks and strategize initiatives.
• Ensure OSHA safety compliance and maintain HIPAA confidentiality.
• Additional duties as needed.

Skills

Quality measures

Primary care experience

MS Office

Team building

Attention to detail

HIPAA compliance

Cultural sensitivity

Education

High school diploma or GED

Medical Assistant program graduate

BLS for Healthcare Providers

EClinicalWorks EMR experience

CMS STARS/HEDIS experience (preferred)

Tools

EClinicalWorks

Job description

ArchWell Health in Sarasota, FL seeks a Market Quality Coordinator to monitor CMS STARS and HEDIS measures, perform patient outreach calls, and partner with center leadership to close gaps and achieve quality goals in an outpatient senior-focused setting.

Responsibilities include medical record reviews, requesting and uploading records to the EMR, scheduling in-center screenings, and collaborating with market leaders to remove roadblocks while maintaining HIPAA privacy and OSHA safety standards.