Senior Care Hospital Liaison – Referral Growth & Transitions

Crest Health Care; Springfield (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Benefits package including health, eye

PTO

Employer-sponsored life insurance

Career advancement opportunities

Strong management team

Job summary

Crest Healthcare Group in Springfield, IL is seeking an experienced Hospital Liaison to build and maintain relationships with referral sources and community partners, while driving sales strategies for admissions of rehab patients.

You will spend time in the field, visit hospitals and community events, educate guests and families, and coordinate with DON/ADON to ensure smooth transitions for patients. Join a team focused on seniors' care.

Qualifications

• Previous experience as a Hospital Liaison with a strong network in Long-Term Care is preferred.
• Multi-facility experience is a plus!
• Strong communication skills, with the ability to engage diverse nursing and community care staff.
• Ability to achieve high levels of customer satisfaction and meet referral targets.
• Professional, dedicated, and knowledgeable about skilled nursing services and healthcare.

Responsibilities

• Build and nurture long-term relationships with referral sources, including physicians, social workers, case managers, and insurance coordinators.
• Spend time in the field, assessing patients and enhancing referral relationships through hospital visits and community events.
• Educate guests and families on the benefits of Crest Healthcare's services, acting as a liaison during the transfer process.
• Collaborate with the DON and ADON to develop initial care plans and ensure smooth transitions for patients.
• Work with the Admissions Coordinator to provide daily updates on patient admissions and collaborate on reporting using internal and external data.
• Represent Crest Healthcare Group at community events and promote the mission of the organization.

Skills

Relationship building

Field visits

Healthcare marketing

Communication skills

Referral sources

Job description

Crest Healthcare Group in Springfield, IL is seeking an experienced Hospital Liaison to build and maintain relationships with referral sources and community partners, while driving sales strategies for admissions of rehab patients.

You will spend time in the field, visit hospitals and community events, educate guests and families, and coordinate with DON/ADON to ensure smooth transitions for patients. Join a team focused on seniors' care.