Senior Care Appointment Coordinator - Bilingual Preferred

Bienvivir; El Paso (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical premium coverage

Dental premium coverage

Vision coverage

Life insurance $10k

403(b) retirement plan

Paid time off

Paid holidays

Tuition reimbursement

Mileage reimbursement

Job summary

Bienvivir All-Inclusive Senior Health in El Paso is seeking an Appointment Setter to manage Participant medical appointments and liaise with caregivers and the Interdisciplinary Team (IDT) to coordinate visits and transportation. You will document details in the EMR and serve as a key contact for families, ensuring efficient, participant-centered care delivery.

Under supervision, you will handle scheduling, communication, and coordination tasks across multiple teams, with emphasis on accuracy,

Qualifications

• Two years of scheduling, administrative, or clerical experience.
• Experience with EMR or medical scheduling software preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Schedule all routine and non-routine appointments per physician orders.
• Coordinate transportation and escorts for appointments.
• Ensure all records and authorizations are in place before visits.
• Communicate appointment updates to families and staff.
• Maintain appointment matrix and EMR documentation.

Skills

Scheduling experience

Clerical skills

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Tools

EMR or medical scheduling software

Job description

Bienvivir All-Inclusive Senior Health in El Paso is seeking an Appointment Setter to manage Participant medical appointments and liaise with caregivers and the Interdisciplinary Team (IDT) to coordinate visits and transportation. You will document details in the EMR and serve as a key contact for families, ensuring efficient, participant-centered care delivery.

Under supervision, you will handle scheduling, communication, and coordination tasks across multiple teams, with emphasis on accuracy,