Senior Care Analytics Lead (Remote)

Bazeta; United States; Teletrabalho; USD 100 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Equity package

401K matching

Bonus potential

Resumo da oferta

Angi in the United States is seeking a highly analytical Senior Analyst to join the Customer Care analytics team. You will support the analytics roadmap with advanced data analysis, modeling, and visualization to generate strategic insights that optimize care performance, revenue, and customer experience.

You will collaborate with product, strategy, and operations to turn data into action. The role requires 5+ years of analytics experience, strong SQL and Python or R, and expertise with Looker,

Qualificações

• Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field.
• 5+ years of analytical experience in an e-commerce, marketplace, or related field.
• Strong proficiency in SQL and data analysis tools such as Python or R.
• Expertise in data visualization tools such as Looker, Tableau, or Power BI.
• Demonstrated ability to apply predictive modeling techniques to solve business problems.
• Excellent communication skills with the ability to translate complex data into actionable business recommendations.
• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to leverage AI to streamline analytical workstreams.

Responsabilidades

• Engage with cross-functional stakeholders to build relationships, understand their analytical needs, and align on project scope and timing.
• Analyze changes in network trends to identify growth opportunities.
• Leverage advanced modeling skills to generate predictive and prescriptive insights, while supporting self-serve solutions where feasible.
• Communicate complex findings to non-technical stakeholders through clear, compelling narratives and visualizations.
• Create and maintain dashboards to monitor key metrics, exploring solutions for near real-time analytics to enable agile responses to changing market conditions.
• Follow best practices for data validation and quality assurance
• Seek out and pursue opportunities to leverage AI to spark creativity, process information, and streamline analytical workstreams.
• Work with data and product teams to maintain accurate, scalable data solutions and enhance shared data resources.
• Proactively document and share insights with peers, and embrace opportunities to mentor junior team members.

Conhecimentos

SQL

Python/R

Data visualization

Predictive modeling

Communication

Project management

AI in analytics

Formação académica

Bachelor's degree in Data Science, Economics, Statistics, Business, or related field

Ferramentas

Python

R

Looker

Tableau

Power BI

Descrição da oferta de emprego

Angi in the United States is seeking a highly analytical Senior Analyst to join the Customer Care analytics team. You will support the analytics roadmap with advanced data analysis, modeling, and visualization to generate strategic insights that optimize care performance, revenue, and customer experience.

You will collaborate with product, strategy, and operations to turn data into action. The role requires 5+ years of analytics experience, strong SQL and Python or R, and expertise with Looker,