Senior Cardiac Rhythm CRM Specialist – Field-Based

Abbott; Pleasanton (CA); On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott in Sacramento, CA, seeks a CRM Product Support Specialist to deliver comprehensive engineering, sales, educational and clinical support for CRM products in a field-based role. You will respond to inquiries from physicians, healthcare professionals, patients and field staff, providing expert guidance across the product family.

The role requires a Biomedical Engineering background, CRM certifications, and 4+ years of related experience, with strong communication, teamwork and

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Responsibilities

• Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
• Relationship Building: Builds and sustains credible business relationships with customers and shares product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support for CRM products.
• Training and Education: Develops, leads, and facilitates training sessions on CRM products for healthcare professionals.
• Sales Support: Back-up support to Cardiac Rhythm Team including regional training, studies/data collection, and new product in-service training.

Skills

CRM certifications

Cardiology knowledge

Electrophysiology knowledge

Strong communication

Data analysis

Project management

Independent work

Microsoft Office

Education

Bachelor's degree in Biomedical Engineering or related field

Tools

Microsoft Office

Job description

Abbott in Sacramento, CA, seeks a CRM Product Support Specialist to deliver comprehensive engineering, sales, educational and clinical support for CRM products in a field-based role. You will respond to inquiries from physicians, healthcare professionals, patients and field staff, providing expert guidance across the product family.

The role requires a Biomedical Engineering background, CRM certifications, and 4+ years of related experience, with strong communication, teamwork and