Senior Cardiac Rhythm Specialist - Field & Training Remote

Abbott; United States; Remote; USD 78,000 - 156,000; Full time

Job summary

Abbott is seeking a CRM Product Support Specialist based in the Sacramento, CA area to deliver comprehensive engineering, sales, educational, and clinical support for CRM products. You will respond to field inquiries from physicians, healthcare professionals, patients, and field staff while maintaining in-depth product knowledge.

The role emphasizes training, relationship-building, and cross-functional collaboration with engineers and sales teams.

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.

Responsibilities

• Clinical interface: Acts as a senior clinical interface between the medical community and the business.
• Relationship building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
• Training and education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales support: Provides additional back-up support to Cardiac Rhythm Team in the following areas: sales support, regional training seminars, clinical studies/data collection, trouble shooting, in-service training, mentoring, and skill development.

Skills

CRM product knowledge

Cardiac Rhythm Management

Clinical interface

Communication skills

Training & education

Project management

Microsoft Office

Education

Bachelor's degree in Bio-Medical Engineering or related field

Tools

CRM product certifications

Job description

Abbott is seeking a CRM Product Support Specialist based in the Sacramento, CA area to deliver comprehensive engineering, sales, educational, and clinical support for CRM products. You will respond to field inquiries from physicians, healthcare professionals, patients, and field staff while maintaining in-depth product knowledge.

The role emphasizes training, relationship-building, and cross-functional collaboration with engineers and sales teams.