Senior CRM Clinical Specialist - Remote

Thornton Tomasetti; California; Hybrid; USD 78,000 - 156,000; Full time

Benefits offered by this job

HIP PPO medical plan

Retirement savings plan

Tuition reimbursement

FreeU education benefit

Diversity recognition

Job summary

Abbott is seeking a CRM Product Support Specialist to deliver comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products. You will respond to inquiries from physicians, healthcare professionals, patients, and field staff, and you’ll help train and mentor teams across regions.

The role emphasizes clinical knowledge of cardiology and pacing, strong communication, and the ability to manage multiple assignments while collaborating with engineers,

Qualifications

• Bachelor’s degree in Bio-Medical Engineering or related field.
• 4+ years of related experience or a program certification; CRM certifications required.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures; advanced knowledge of cardiac pacing systems.
• Apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational abilities; able to meet deadlines.
• Detail-oriented and able to work independently.
• Able to collaborate with engineers, technical specialists, vendors, and customers.
• Able to manage multiple assignments simultaneously and efficiently.
• Extensive PC skills, including MS Office, to develop presentation materials.

Responsibilities

• Provide comprehensive engineering, sales, educational, and clinical support for CRM products.
• Respond to field inquiries from physicians, healthcare professionals, patients, and sales staff.
• Develop, lead, or facilitate CRM training sessions for healthcare professionals.
• Offer regional training seminars and assist in clinical studies/data collection.
• Mentor and provide leadership for less experienced Clinical Specialists.

Skills

Clinical interface skills

Relationship management

Technical support

Communication skills

Healthcare knowledge

Education

Bachelor's degree in Bio-Medical Engineering or related field

CRM product certifications

Tools

Microsoft Office Suite

CRM software tools

Job description

Abbott is seeking a CRM Product Support Specialist to deliver comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products. You will respond to inquiries from physicians, healthcare professionals, patients, and field staff, and you’ll help train and mentor teams across regions.

The role emphasizes clinical knowledge of cardiology and pacing, strong communication, and the ability to manage multiple assignments while collaborating with engineers,