Cardiac Rhythm CRM Specialist - Field & Education

Thornton Tomasetti; United States; Remote; USD 61,000 - 123,000; Full time

Job summary

Abbott is seeking a CRM Product Support Specialist for a remote role in the United States. The position requires a biomedical engineering background, cardiology knowledge, and CRM product expertise.

You will provide engineering, educational, and clinical support, respond to field inquiries, and assist CRM sales with technical guidance. Ideal candidates have 2+ years of related experience or CRM training certs, strong communication skills, and the ability to manage multiple priorities in a

Qualifications

• Bachelor’s degree in Bio‑Medical Engineering, related field or equivalent healthcare experience.
• A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program. Must have the capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electro‑physiology, or cardiac electro‑physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
• Must be detail‑oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Responsibilities

• Clinical Interface: Acts as a clinical interface between the medical community and the business.
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales Support: Provides additional back-up support to CRM Sales Representatives.

Education

Bachelor’s degree in Bio‑Medical Engineering, related field or equivalent healthcare experience

Job description

Abbott is seeking a CRM Product Support Specialist for a remote role in the United States. The position requires a biomedical engineering background, cardiology knowledge, and CRM product expertise.

You will provide engineering, educational, and clinical support, respond to field inquiries, and assist CRM sales with technical guidance. Ideal candidates have 2+ years of related experience or CRM training certs, strong communication skills, and the ability to manage multiple priorities in a