Senior Campaign Manager, Onboarding & Engagement

JPMorganChase; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase in Columbus, OH is seeking a Senior Marketing Associate to develop and manage key onboarding and engagement initiatives across digital channels and direct mail. You will drive end-to-end creative development, execution, and management, collaborating with internal partners and agencies to improve speed to market and deliver compelling customer experiences.

The role demands strong multi-tasking, excellent communication, and a proven ability to optimize campaigns under tight

Qualifications

• 5+ years of experience in a marketing campaign execution role.
• Experience working in a fast-paced environment, with strong skills in multi-tasking and prioritization.
• High energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines.
• Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members.
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities.
• Creativity and innovation with a focus on constant improvement.
• Excellent written and oral communication skills.
• Excellent Microsoft Excel and PowerPoint skills.

Responsibilities

• Manage end-to-end creative development, execution, and management of onboarding and engagement campaigns across digital and direct mail channels.
• Collaborate with internal and external agencies, incorporating feedback from brand, product, legal, and regulatory reviewers.
• Execute omni-channel marketing campaigns within multiple systems and processes, ensuring initiatives are on-strategy, on time, and within budget.
• Track and manage content updates and annual recertification of in-market tactics and materials as needed.
• Manage multiple initiatives to completion under rigorous deadlines in a fast-paced, dynamic environment.
• Contribute to ongoing improvement of internal processes to drive operational efficiencies and speed to market.
• Think critically and make recommendations to optimize onboarding and engagement campaigns, improve results, and reduce costs.
• Support efforts to enhance the customer onboarding experience as a key driver of retention and financial health.

Skills

Campaign management

Multi-channel marketing

Cross-functional collaboration

Communication skills

Excel & PowerPoint

Project prioritization

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

JPMorgan Chase in Columbus, OH is seeking a Senior Marketing Associate to develop and manage key onboarding and engagement initiatives across digital channels and direct mail. You will drive end-to-end creative development, execution, and management, collaborating with internal partners and agencies to improve speed to market and deliver compelling customer experiences.

The role demands strong multi-tasking, excellent communication, and a proven ability to optimize campaigns under tight