Senior Marketing Associate: Onboarding & Engagement Lead

Aumni; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Equity/incentive compensation

Job summary

Chase is seeking a Senior Marketing Associate to lead onboarding and engagement campaigns in a fast-paced consumer banking marketing team in the United States. You will drive end-to-end creative development and omni‑channel execution across digital and direct mail channels, coordinating with brand, product, legal, and agencies to ensure on‑strategy and on‑time delivery.

Responsibilities include managing multiple campaigns, tracking content updates, and driving process improvements to speed

Qualifications

• 5+ years of experience in a marketing campaign execution role.
• Experience in fast-paced environments with strong multi-tasking and prioritization.
• High energy, solutions-oriented individual able to manage multiple initiatives under tight deadlines.
• Strong relationship development and negotiating skills with internal and external partners.
• Team player with a positive attitude and adaptability to changing priorities.
• Creativity and innovation with focus on continuous improvement.
• Excellent written and oral communication skills.
• Excellent Microsoft Excel and PowerPoint skills.

Responsibilities

• Manage end-to-end creative development, execution, and management of onboarding and engagement campaigns across digital and direct mail channels.
• Collaborate with internal and external agencies, incorporating feedback from brand, product, legal, and regulatory reviewers.
• Execute omni-channel marketing campaigns within multiple systems and processes, ensuring initiatives are on-strategy, on time, and within budget.
• Track and manage content updates and annual recertification of in-market tactics and materials as needed.
• Manage multiple initiatives to completion under rigorous deadlines in a fast-paced, dynamic environment.
• Contribute to ongoing improvement of internal processes to drive operational efficiencies and speed to market.
• Think critically and make recommendations to optimize onboarding and engagement campaigns, improve results, and reduce costs.
• Support efforts to enhance the customer onboarding experience as a key driver of retention and financial health.

Skills

Marketing campaign execution

Multi-tasking & prioritization

High energy & solutions oriented

Relationship development

Team player

Creativity & innovation

Written & oral communication

Excel & PowerPoint

Education

4-year college degree

Job description

Chase is seeking a Senior Marketing Associate to lead onboarding and engagement campaigns in a fast-paced consumer banking marketing team in the United States. You will drive end-to-end creative development and omni‑channel execution across digital and direct mail channels, coordinating with brand, product, legal, and agencies to ensure on‑strategy and on‑time delivery.

Responsibilities include managing multiple campaigns, tracking content updates, and driving process improvements to speed