Senior CA Workers' Comp Claims Specialist - Remote

The Hanover Insurance Group; Los Angeles (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

The Hanover Insurance Group seeks a Senior Workers' Compensation Adjuster for our California team. This full-time, exempt role offers a fully remote schedule, with responsibilities across moderate to high-value casualty claims and complex investigations.

You will mentor junior staff, lead negotiations, ensure regulatory compliance, and coordinate with legal and underwriting teams to resolve claims efficiently.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 5–10+ years of workers compensation claims handling experience with an insurance carrier.
• Must possess or obtain and maintain appropriate state adjuster licenses and CE credits.
• Strong negotiation and strategic decision-making for high-exposure cases.
• Excellent written and verbal communication across diverse stakeholders.

Responsibilities

• Independently manage moderate to complex, high-value casualty claims, including reserving and payments.
• Lead investigations, assess coverage, and communicate clearly with stakeholders.
• Pursue subrogation opportunities and manage litigation when needed.
• Ensure compliance with regulatory standards and internal policies.
• Mentor junior staff and contribute to training and best practices.

Skills

Negotiation

Investigation

Regulatory compliance

Communication

Mentoring

Education

Bachelor’s degree preferred

Job description

The Hanover Insurance Group seeks a Senior Workers' Compensation Adjuster for our California team. This full-time, exempt role offers a fully remote schedule, with responsibilities across moderate to high-value casualty claims and complex investigations.

You will mentor junior staff, lead negotiations, ensure regulatory compliance, and coordinate with legal and underwriting teams to resolve claims efficiently.