Senior Business Systems & Solutions Consultant

Allegheny Clinic; Pennsylvania; Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

Highmark Inc. is seeking a seasoned business analyst to support stakeholders, analyze requirements, and drive quality solutions across healthcare applications.

You will guide project lifecycles, ensure compliance, and mentor junior resources while interfacing with business and technical teams. The role emphasizes process improvement, strategic thinking, and strong communication, with travel 0%–25% and an office-based work environment in Pennsylvania.

Qualifications

• Required: 7 years in a relevant operational area (e.g. customer service, claims, enrollment and billing)
• To Include: 5 years of technical application experience
• Preferred: 5 years in the Health Insurance Industry
• 5 years in the Healthcare Industry
• 5 years with Lean Six/Sigma

Responsabilités

• Take a lead role with customers, Application Developers, and other team members to capture capability needs and drive quality business solutions on complex issues.
• Lead full project life cycle by actively taking a lead role on project teams, based upon experience and need.
• Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.
• Ensure compliance for required standards (e.g. SOC 2) and all necessary approvals have been obtained throughout the project lifecycle.
• Interface with the business areas, technical staff, and project teams to drive value, return on investments and innovative solutions.
• Take lead role in supporting various aspects of requirements testing (e.g. testing plan, testing scenarios, testing schedule, testing outcomes, user task analysis, documentation, defect management, results analysis) to ensure minimal production defects are realized.
• Create ad-hoc reports pulling data from various sources and/or run system reports. Conduct complex analysis on reports to ensure system performance and/or results.
• Communicate in an exemplary manner with team members, partners and management, including reporting project status, enabling solutions, and providing accurate and concise documentation.
• Provide thought leadership and strategic direction in Product and Technology Solutions.
• Other duties as assigned.

Connaissances

Leadership

Process Improvement

Analytical Skills

Problem-Solving

Communication Skills

Presentation Delivery

Customer Service

Strategic Thinking

SAS

Formation

High School Diploma/GED

Bachelor's Degree in Information Systems

Bachelor's Degree in Business Administration

Bachelor's Degree in Business Management

Outils

SAS

Description du poste

Highmark Inc. is seeking a seasoned business analyst to support stakeholders, analyze requirements, and drive quality solutions across healthcare applications.

You will guide project lifecycles, ensure compliance, and mentor junior resources while interfacing with business and technical teams. The role emphasizes process improvement, strategic thinking, and strong communication, with travel 0%–25% and an office-based work environment in Pennsylvania.