Lead Health IT & Business Solutions Consultant

Highmark Health Company; Pennsylvania; Hybrid; USD 86,000 - 139,000; Full time

Job summary

Highmark Health is seeking a senior business analyst to support stakeholders for a system application(s). You will capture capability needs, drive quality solutions, and lead project lifecycles while mentoring junior teammates.

Emphasis on understanding user workflows, system integration, and regulatory compliance. Qualifications include 7 years in relevant operations, 5 years in technical applications, and preferred Lean Six/Sigma.

Qualifications

• 7 years in a relevant operational area (e.g. customer service, claims, enrollment and billing).
• 5 years of technical application experience.
• Preferred 5 years in Health Insurance or Healthcare Industry and Lean Six/Sigma.

Responsibilities

• Take a lead role with customers, Application Developers, and other team members to capture capability needs and drive quality business solutions on complex issues.
• Create and maintain deliverables such as business vision, requirements, personalization to different clients, and user interface design.
• Lead full project life cycle by actively taking a lead role on project teams, based upon experience and need.
• Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.
• Ensure compliance for required standards (e.g. SOC 2) and all necessary approvals have been obtained throughout the project lifecycle.
• Interface with the business areas, technical staff, and project teams to drive value, return on investments and innovative solutions.
• Take lead role in supporting various aspects of requirements testing to ensure minimal production defects are realized.
• Create ad-hoc reports pulling data from various sources and/or run system reports.
• Conduct complex analysis on reports to ensure system performance and/or results.
• Communicate in an exemplary manner with team members, partners and management, including reporting project status, enabling solutions, and providing accurate and concise documentation.
• Provide thought leadership and strategic direction in Product and Technology Solutions.
• Other duties as assigned.

Skills

Leadership

Process Improvement

Analytical Skills

Problem-Solving

Communication Skills

Presentation Delivery

Customer Service

Strategic Thinking

SAS

Education

High School Diploma

Bachelor's degree in Information Systems/Business Admin/Business Management

Job description

Highmark Health is seeking a senior business analyst to support stakeholders for a system application(s). You will capture capability needs, drive quality solutions, and lead project lifecycles while mentoring junior teammates.

Emphasis on understanding user workflows, system integration, and regulatory compliance. Qualifications include 7 years in relevant operations, 5 years in technical applications, and preferred Lean Six/Sigma.