Senior Business Systems Analyst - Remote Healthcare Tech

UnitedHealth Group; Richardson (TX); Remote; USD 92,000 - 164,000; Full time

Job summary

UnitedHealth Group is seeking a Senior Business Systems Analyst to define and document business processes, project features, and technical requirements to drive successful technology delivery. You will model current and future-state workflows, evaluate downstream system impacts, and serve as a SME for assigned applications while collaborating with business partners, product, engineering, QA, operations, vendors, and leadership.

You will enjoy telecommuting from anywhere in the U.S.

Qualifications

• Bachelor’s degree in Information Systems, Business, CS, Healthcare Administration, or equivalent.
• 7+ years of experience as a systems analyst, business analyst, or similar role.
• Strong collaboration with business partners, product teams, engineering teams, QA, operations, vendors, and leadership stakeholders.
• Executive-ready written and verbal communication.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to work independently, manage multiple priorities, drive clarity through ambiguity, and influence progress without direct authority.

Responsibilities

• Define and document business processes, project features, and requirements.
• Model current and future-state workflows and evaluate downstream system impacts.
• Identify and communicate issues or risks with project deliverables and communicate with stakeholders.
• Participate in prototyping solutions to provide preliminary evaluation and user interface experience.
• Liaise between clients, technology, and vendors when troubleshooting problems.
• Acquire SME knowledge of assigned applications and act as SME for integrations.
• Facilitate group meetings with internal and external clients.
• Conduct functional and performance testing and document results.
• Prepare and deliver training as needed for applications.

Skills

Communication

Stakeholder management

Team collaboration

Independent work

Technical communication

Leadership

Education

Bachelor's degree or equivalent experience

Job description

UnitedHealth Group is seeking a Senior Business Systems Analyst to define and document business processes, project features, and technical requirements to drive successful technology delivery. You will model current and future-state workflows, evaluate downstream system impacts, and serve as a SME for assigned applications while collaborating with business partners, product, engineering, QA, operations, vendors, and leadership.

You will enjoy telecommuting from anywhere in the U.S.