Senior Business Systems Analyst (Hybrid-Remote)

Blue Cross and Blue Shield of North Carolina; Michigan; Hybrid; USD 89,000 - 143,000; Full time

Job summary

Blue Cross NC is seeking a Senior Business Systems Analyst to leverage strong functional and technical expertise across systems and applications. The role defines and validates requirements, business and technical designs, and coordinates with IT on issue resolution, testing, and upgrades.

You will act as a liaison for the department, coordinating with business and IT on complex projects, and leading testing strategy and change management for deployments.

Qualifications

• Bachelor's degree or advanced degree (or 7+ years of related experience).
• 5+ years of experience in related field; 7+ years if no degree.

Responsibilities

• Provide advanced technical knowledge and support in system/application issues.
• Analyze and develop solutions for business processes and quantify business impact.
• Coordinate production support and resolve issues with IT.
• Ensure efficient reporting and data tools for trend analysis.
• Coordinate system support processes with IT and document activities.
• Elicit and document business requirements and prepare functional specs.

Skills

Requirements analysis

Systems analysis

IT service management

Problem management

Technical development

Education

Bachelor's degree or advanced degree

7+ years of experience without degree

Job description

Blue Cross NC is seeking a Senior Business Systems Analyst to leverage strong functional and technical expertise across systems and applications. The role defines and validates requirements, business and technical designs, and coordinates with IT on issue resolution, testing, and upgrades.

You will act as a liaison for the department, coordinating with business and IT on complex projects, and leading testing strategy and change management for deployments.