Senior Business Systems Analyst - E-Commerce & Observability

Insight Global; Glenview (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking a seasoned Business Analyst to gather and document requirements for ecommerce solutions, translate needs into clear user stories, and coordinate priorities with Product Owners and stakeholders.

You will work with architects, developers, QA, and cloud teams to ensure feasible, well-defined functionality across services and micro frontends. Strong communication and a proactive, self-led approach are essential.

Qualifications

• Minimum 8 years of experience as a business analyst within an information systems or information technology organization.
• Experience organizing and leading effective requirements elicitation workshops.
• Experience producing detailed systems specifications.
• Experience with detailed functional testing.
• Strong technical skills: SQL/Access DB, Ad Hoc Data Analysis, HTML, JavaScript, CSS, Java, Spring Boot, APIs, Microsoft Azure, Cosmos DB, Bitbucket.
• Experience with e-commerce platforms & cloud native web applications.
• Exposure to SAP or other ERP, ETL, ATG Web Commerce, CommerceTools, WordPress, InRiver, Bloom Reach, Endeca, Talento is a plus.
• 4-year degree (or higher) in CS, IS, Engineering, or related field or equivalent work experience.
• Self-starter with ability to handle multiple tasks and priorities within a fast-paced environment.
• Must be highly motivated with excellent communication and collaboration skills.

Responsibilities

• Requirement Analysis & Documentation: gather, analyze, and document business and technical requirements for eCommerce solutions.
• Technical Understanding & Collaboration: work with architects and developers to understand designs, APIs, and workflows; bridge business and tech teams.
• Effort Estimation & Planning: participate in sprint planning and estimate features; break down work into tasks.
• Proxy Product Owner responsibilities: own the product backlog, refine user stories, drive backlog grooming and sprint planning.
• Stakeholder Engagement & Communication: collaborate with product managers, designers, developers, QA, and stakeholders; ensure clear timelines and priorities.
• Quality Assurance & UAT Support: support testing efforts and assist in UAT for smooth deployments.

Skills

SQL/Access

Ad Hoc Data Analysis

HTML

JavaScript

CSS

Java

Spring Boot

APIs

Azure

Cosmos DB

Bitbucket

Education

4-year degree in CS/IS/Engineering or related field

Tools

SAP or ERP exposure

ETL

ATG Web Commerce

CommerceTools

WordPress

InRiver

Bloom Reach

Endeca

Talento

Job description

Insight Global is seeking a seasoned Business Analyst to gather and document requirements for ecommerce solutions, translate needs into clear user stories, and coordinate priorities with Product Owners and stakeholders.

You will work with architects, developers, QA, and cloud teams to ensure feasible, well-defined functionality across services and micro frontends. Strong communication and a proactive, self-led approach are essential.